Family account issues

Discus and support Family account issues in XboX Insiders to solve the problem; I try and play with my daughter ( physical xbox one x ) with me on xcloud, and while she is on her profile says she does not have xbox live and needs... Discussion in 'XboX Insiders' started by /u/iamkeeeng, Dec 2, 2019.

  1. /u/iamkeeeng
    /u/iamkeeeng Guest

    Family account issues


    I try and play with my daughter ( physical xbox one x ) with me on xcloud, and while she is on her profile says she does not have xbox live and needs to join.

    She is unable to open any game pass games, or game I bought with my main account. Are there changes coming to family accounts? or is this an issue?

    submitted by /u/iamkeeeng
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    /u/iamkeeeng, Dec 2, 2019
    #1
  2. XBLRewards5 Win User

    Family account issues

    Hello The Real Subzero! We're sorry to hear about your troubles. Unfortunately this is not related to the Xbox LIVE Rewards Program, however, you can visit

    forums.xbox.com/.../12.aspx
    for support. All the best!
  3. Smwutches Win User

    Family account issues

  4. XBF Eladio M Win User

    Family account issues

    Hey Sith

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able play multiple games on different consoles simultaneously while having your console configured as your Home Xbox.

    Only the person that bought the digital game, can play the game. If you bought it digitally, you can play this game offline, as long your console is configured as your Home Xbox. Configuring a console as your Home Xbox also allow others to play your digital
    games, as well as
    share some of your Xbox subscription benefits
    .

    Keep in mind that if you have a physical copy of the game, even if the game is installed, you will still need that game in order to be able to use it. Physical copies of games can also be used offline, or on another account.

    That being said, hypothetically speaking, you would sign into a console and configure that as your Home Xbox, so anyone of your kids can use your digital games and subscriptions on that console under any other account, in this case, it cannot be your account.
    However, you will need to be signed into your account on the Xbox that is not configured as your Home Xbox, so that the system can recognize that you own these games.

    In other words, one of your kids can use their own account to play games on the Home Xbox, but when you are playing on the console that is not configured as your Home Xbox, you will have to be on your account.

    I hope this was able to clear up any confusion this might have caused.
  5. supermm Win User
  6. VibroPlex Win User

    Family account issues

    As a secondary Gold Family Pack member, you can remove yourself from the Gold Family Pack. Removing yourself from the Gold Family Pack downgrades your membership to an Xbox LIVE Free Membership, and you lose access to all Gold
    Membership features.

    If you have a child account, you can remove your account from a Family Pack, however, you’ll have to add another parent account the next time you sign in.

    1.On your console, sign in to Xbox LIVE with the secondary account you want to delete.

    2.Go to Settings, and then select Account.

    3.Select Leave Gold Family Pack.

    4.Confirm the change.
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Family account issues

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