Family account trouble

Discus and support Family account trouble in XBoX Accessibility to solve the problem; My son has an account on our xbox when we try to log him in it excepts the password but his profile doesnt sign in and show him as on any ideas?... Discussion in 'XBoX Accessibility' started by SSNAKEPLISKIN, May 29, 2019.

  1. Family account trouble


    My son has an account on our xbox when we try to log him in it excepts the password but his profile doesnt sign in and show him as on any ideas?

    :)
     
    SSNAKEPLISKIN, May 29, 2019
    #1
  2. valkyrie-B9FF7CAE-B8 Win User

    Profiles do not have access to Xbox Live

    Go to settings/accounts/remove accounts. Remove the profile that is having trouble accessing Live.

    The go to setting/account/family/add to family.
  3. {Parity} Win User

    Family account trouble

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. XBF Lance J Win User

    Family account trouble

    Hey Xbox Fan,

    Thank you for reaching out. We understand your son's account is not being signed even though his login password is being accepted. Make sure your console is online by running a

    connection test.


    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Network.
    5. Select Network settings. Any known outages will appear in the middle of the screen.
    6. On the right side of the Network settings screen, select
      Test multiplayer connection
      .

    Once you have confirmed everything is setup properly, try
    removing and re-adding
    his account. Once it has been downloaded, test it out. Let us know how it goes! :D
  5. N7 Archangelus Win User

    Xbox Gold Family Account Trouble.

    Nevermind, after some updating and a little tinkering, I managed to get it all sorted out.
  6. Puppy Fujo Win User

    how to reset xbox parental controls

    Here ia the Xbox Support page for Xbox One Family Settings. There you should find help to do whatever you need to do. There is no way
    to reset family settings. But if you are having trouble with any accounts in your family you should find the solution there.
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Family account trouble

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