Family Account

Discus and support Family Account in XBoX Accessibility to solve the problem; Good Day All, I recently sent my sisters our used XBOX. They are currently located in the Philippines. I set them up with family sharing account now... Discussion in 'XBoX Accessibility' started by KMartinez9100, Apr 28, 2020.

  1. Family Account


    Good Day All,

    I recently sent my sisters our used XBOX. They are currently located in the Philippines. I set them up with family sharing account now my issue is that I downloaded/purchased some games for them but for some reasons it does not show there.

    :)
     
    KMartinez9100, Apr 28, 2020
    #1
  2. Khesperity Win User

    privacy and online safety

    In the same position, You should be a part of a family, go into settings, Account, Family, if there is another account in the family other than yours, log in to that account the continue back to family on that account and then change the settings of your
    account through that account
  3. steeledwand7664 Win User

    Account settings

    Two ways to tell if he is in a family as a child account already.

    Sign into his account at account.microsoft.com/family if there is no other family members then he is an adult in his own family.

    Sign into his account on the xbox console go into settings and under the account tab go to family settings and go down to manage family members and it will tell you if there are any family members in the family there.
  4. RoboticTester Win User

    Gold Family pack only allowing 3 accounts

    • What is a primary and secondary Family Pack account?
    The Xbox LIVE account used to purchase a Gold Family Pack membership is the primary Family Pack account. All other Xbox LIVE accounts associated with the Family Pack membership are secondary accounts.

    To see and add family pack members:

    On your console, sign in using the Xbox LIVE account that you used to sign up for a Family Pack membership (the primary account).

    Go to Settings, and then select Family.

    The primary and secondary accounts are shown. To add or remove family members, please see

    Managing Gold Family Pack members.
  5. GFM Agent Win User

    unable to remove parental controls

    Was the account made under a family setting? may be locked due to the family settings on other account. If theres a family account, you would have to access that account to remove an account connected to it.
  6. Mad Cow Dizease Win User

    Change the primary account.

    Unfortunately not, it appears the primary/lead account is always the one used to purchase the membership.
    What is a primary and secondary Family Pack account?

    The Xbox LIVE account used to purchase a Gold Family Pack membership is the primary Family Pack account. All other Xbox LIVE accounts associated with the Family Pack membership are secondary accounts.

    To see and add family pack members:

    1. On your console, sign in using the Xbox LIVE account that you used to sign up for a Family Pack membership (the primary account).
    2. Go to Settings and then select Family.
    The primary and secondary accounts are shown. To add or remove family members, please see Managing Gold Family Pack members.
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Family Account

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