Fifa 15 Xbox one bundle, £50 Xbox store currency not received

Discus and support Fifa 15 Xbox one bundle, £50 Xbox store currency not received in XBoX Sales and Promo to solve the problem; I saw an advertisement on my xbox 360 dashboard saying that if I upgraded to an Xbox One console before the 11/10/14 I would receive a 50GBP gift card... Discussion in 'XBoX Sales and Promo' started by D4RK RYD3R 99, Oct 26, 2014.

  1. Fifa 15 Xbox one bundle, £50 Xbox store currency not received


    I saw an advertisement on my xbox 360 dashboard saying that if I upgraded to an Xbox One console before the 11/10/14 I would receive a 50GBP gift card to spend on the Xbox Store. With this I purchased the bundle from Amazon (one of the associated providers
    of the deal) on the 7/10/14 and it came to me by the 9/10/14. I activated the console as my home console as this was a requirement of the deal. The gift code was supposed to come to me by the 24/10/14 it is now the 26/10/14 and I have not received the code.
    I have been speaking to customer support at Amazon and Xbox. Xbox support have been referring me to Amazon and Amazon have been referring me to Xbox I have spent hours on the phone, and I'm hoping that someone will be able to help me, supposedly as part of
    the deal you have to activate the code by 1/11/14, and if I don't receive the code by then I am effectively losing £50, I am not the only one that this has happened to, my friend also bought the console with the same deal as me and has not received the code
    for the £50GBP either.

    Thank you very much for your help,

    Yours sincerely,

    [Mod removed]

    Joe

    :)
     
    D4RK RYD3R 99, Oct 26, 2014
    #1
  2. Didn't recieve my £50 for pre ordering FIFA 15 and xbox one bundle.

    Received the xbox one with fifa 15 bundle on the 26th September yet haven't received the £50 that i am entitled to
     
    PJ Needs A Wash, Oct 26, 2014
    #2
  3. £50 xbox credits when buying the xbox one fifa 15 bundle?

    almost 3 weeks ago I saw a deal on the xbox 360 dashboard stating that when you buy the xbox one fifa 15 bundle between the dates of 26th of september and the 10th of october, you would receive £50 xbox credits once receiving the xbox one. I purchased the
    xbox one fifa 15 bundle from the microsoft website and on the 29th of september which is in the deals dates. However I have not yet received the £50 xbox credits or even any confirmation of receiving this in the near future. Can anyone explain to me why I
    have not yet received the £50 xbox credits.
     
    DimplyCarrot884, Oct 26, 2014
    #3
  4. Misses Quinzel Win User

    still not recived the £50 off FIFA 15

    Hey there, adamadkins! I'm very sorry to see if there is any confusion about this promotional currency that your friends have received. The eligibility requirements for the promotion you are talking about is for the FIFA 15 Xbox One bundle, and certain users
    received a dashboard promotion on their Xbox 360 console before upgrading, not for purchasing FIFA 15. Hopefully that helps clear up what this promotion was for you. :)
  5. TappedChip106 Win User

    Didn't recieve my £50 for pre ordering FIFA 15 and xbox one bundle.

    I bought this Xbox One Fifa 15 Bundle for my son and we still have not received his £50.00 we saw offer on Xbox 360 and spoke to Microsoft store and ordered...Can you help Thank you.x
  6. jifc1018 Win User

    FIFA 15 Bundle

    would love to see Fifa bundle in the US, would definitely consider the xbox one if it comes with FIFA 15.
  7. Misses Quinzel Win User

    XBOX ONE OFFER

    Hey there, TheLostBoy1! Very sorry to see that you haven't received your code yet! Just to clarify, did you receive this promotion on your Xbox 360 dashboard before you purchased your Xbox One FIFA 15 bundle?
  8. Misses Quinzel Win User

    £50

    Hey there, Jeff! Sorry to see that you didn't receive a promotional code while your friend did. Just to clarify, did you happen to receive a dashboard promotion on your Xbox 360 before you upgraded to your FIFA 15 Xbox One bundle?
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Fifa 15 Xbox one bundle, £50 Xbox store currency not received

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