Fifa 20

Hi Leonardo,

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

I'd be happy to explain why this issue occurs and provide a solution that will hopefully resolve this startup problem. When you start the Xbox One console, you expect to see the green Xbox startup animation screen. During the startup
animation, your console runs a full system check on all hardware components, validating the firmware and the operating system. This is very similar to the way a PC starts. The startup animation screen can take several minutes before transitioning to the next
screen. If the system check fails to run the startup animation three times in a row, the console is flagged by the system as “do not run.” This will block the startup animation from running, and in its place you'll see a black screen.

In order to determine your troubleshooting steps, after pressing the Xbox button you'll need to leave your console on this black screen for at least 10 minutes.

Note A black screen doesn’t always mean that there’s an error. The system checks described above run in the background and can take several minutes to complete. This may appear to be an error since you'll only see a
black screen, but it can be completely normal except for the absence of the green startup animation screen.

If you have waited over 10 minutes and the screen does not transition, try booting up the console in the following way:

• 
  
  1. If there's a disc in the Xbox One console, eject it.
  2. On the console, press and hold the Xbox button for 10 seconds to turn off the console. Unplug the power cord and wait 5 minutes.
  3. Re-connect the power cord. Press and hold the Xbox button and the
     Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.
     
     Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the
     Xbox button and the Bind button instead, as your console does not have an
     Eject button.
     
     In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the
     Xbox button to open the guide. Go to System >
     Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.
     

Please give this a try and then let us know if the console continues to experience this startup issue.

But last week on here I was told that I had to set mine to home even though the game was installed on his machine. confused.com

You have to set the account that owns the game as your home console if you want to play the game without needing to be connected to the internet. So if the game was purchased on your son's account, if you want to play it on your Xbox, you need to set that
Xbox as your son's home console. Then you can play without him being logged in, and he can play it on any other Xbox One console as long as he's signed in on it and connected to the internet.

If the game was bought using your sons account then unless his profile is set as home xbox you wont be able to play the game without his profile signed on. If you set his profile as home xbox then the game will be available on your xbox without signing
him on and he will be able to sign on to his with no issue.

Hi Neil Avison,

unfortunately I don't know the history "Why you changed the XBOX settings" but I think that you have misunderstood something. If you Change the console to your homeconsole - everybody can play the games you bought and can use your supscriptions of Gold etc.
But the games of your son (and I suspect on this was previously reported the console) are only playable for you "IF HE IS LOGGED IN"

Hope this helps

Maybe your EA Account was baned and in this case all game from EA you have Banish tag