Films app won’t play my rented movie

Discus and support Films app won’t play my rented movie in XBoX Games and Apps to solve the problem; Films app won’t play the movie I’ve just rented 0332628b-7217-4594-b5fe-de60a430965a Discussion in 'XBoX Games and Apps' started by MumInnes, Feb 22, 2020.

  1. MumInnes
    MumInnes Guest

    Films app won’t play my rented movie


    Films app won’t play the movie I’ve just rented

    :)
     
    MumInnes, Feb 22, 2020
    #1
  2. Whiteleaf2012 Win User

    Films app won’t play my rented movie

    We need more info on what exactly is happening here.

    I have an issue where every single time I buy or rent a movie and then click on the 'play in movies' button the movie won't actually play. I have to manually start the movies app and go to my purchased tab and then it plays fine.

    Let us know if this solves your issue or give us more details, please ;)
  3. MumInnes Win User

    Films app won’t play my rented movie

    The Films app is working and playing trailers fine, but when i go to play the movie i rented (Abonimable), it comes up with error 0xc101ab66. I have tried everything from reinstalling the app, redoing profile, turning console off but nothing.
  4. jozy Win User

    Films app won’t play my rented movie

    Not working off my laptop or Xbox one. Get error code Oxc101ab66 for both.

    I've tried everything it suggests in trouble shooting:

    Apps are up to date

    No duplicates of app

    Looked at Xbox live service, does not seem to be an issue

    Uninstalled and reinstalled app

    Deleted and re-registered my profile

    Still the same error :(

    And when I try talk to customer service, it won't let me talk to a living person. :(
  5. CYA007 Win User

    Films app won’t play my rented movie

    Hi,

    Sorry to hear that you are having issues with the movie.

    I would suggest you to contact

    Xbox Support, they should be able to help you. Thank you for using the forum.
  6. Wadski Win User

    Films app won’t play my rented movie

    There are quite a few posts and tweets with the same issue.

    whilst there is nothing on the service status page, i suspect there isma background issue and it isnt a faukt at your side.
Thema:

Films app won’t play my rented movie

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