Finding it auto renewal is on or off.

Discus and support Finding it auto renewal is on or off. in XBoX on Consoles to solve the problem; Since familly gold has been finnished and we now have 3 different accounts I cant find if auto renewal is still active on any of the accounts. Can... Discussion in 'XBoX on Consoles' started by SuperReaper666, Feb 8, 2014.

  1. Finding it auto renewal is on or off.


    Since familly gold has been finnished and we now have 3 different accounts I cant find if auto renewal is still active on any of the accounts.

    Can anyone tell me where to find this so I can turn it off....

    :)
     
    SuperReaper666, Feb 8, 2014
    #1
  2. Sneaky Auto-Renewal tricks!

    I think the main reason that people are frustrated by the auto- renewal, is the difficulty in finding and turning it off. A simple on/off switch in an easy to find place would lead to a lot of happy customers.
     
    CardiacArrestOG, Feb 8, 2014
    #2
  3. Klokkwork
    Klokkwork Guest
    Uh oh.. That shouldn't have happened

    Just keep in mind that any time you switch off auto-renewal, you get a notification email. And if it turns back on, you get a notification email. If you turn it off, make note of whether or not you got the email. If you didn't, then something didn't process
    right, and you should assume your auto-renewal is still on. If you turn off your auto-renewal, get the email notifying you it's off, then you apply a prepaid Gold membership card before your Gold expires, it will turn your auto-renewal back on. They tell
    you this when you turn off your auto-renewal.
     
    Klokkwork, Feb 8, 2014
    #3
  4. DGYT
    DGYT Guest

    Finding it auto renewal is on or off.

    Dashboard > Account > manage payment ... never mind I found an official xbox link, here mate

    support.xbox.com/.../cancel-xbox-live-gold-subscription
     
    DGYT, Feb 8, 2014
    #4
  5. DGYT Win User

    Finding it auto renewal is on or off.

    Dashboard > Account > manage payment ... never mind I found an official xbox link, here mate

    support.xbox.com/.../cancel-xbox-live-gold-subscription
  6. SOME NAME 2401 Win User

    Refund for Game Pass + How to cancel subscription/turn off auto-renewal & recurring billing.

    To cancel auto-renewal you need to go too the xbox website then go too payment and billing find Xbox game pass then turn off auto renewal on the game pass

    then it should cancel your auto renewal.
  7. Vdeathrow93 Win User

    WONT LET ME TURN OFF AUTOMATIC PAYMENT FOR XBOX LIVE

    In order to turn off auto-renewal you have to call Xbox Support. You can find the contact information
    here. The feature to turn off auto-renewal online is no longer available.
  8. SotirisSfiridis Win User

    Gold Membership Trial Question

    Another question for Question 1: If i turn off the auto-renewal, and then sign up for the free trial, then they will not get my money? And also where is the Auto-renewal to turn it off because i cant find it.

    The question 2 is solved for now.
  9. FreakRoach Win User

    why can you not turn off recurring auto renew subscription???

    Well, it is possible to cancel auto renew and it's not hard to do so. Go to https://account.microsoft.com/services/ and find the subscription you want to cancel auto
    renew, and click on the link that says "Turn off recurring billing".
Thema:

Finding it auto renewal is on or off.

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