Fix this on the web error

Discus and support Fix this on the web error in XBoX Accessibility to solve the problem; What can I do about it? It sends me to the website account.live.com to log in without any explanation what to do next. thanks.... Discussion in 'XBoX Accessibility' started by אוראלאוקנין, Jul 27, 2019.

  1. Fix this on the web error


    What can I do about it?

    It sends me to the website account.live.com to log in without any explanation what to do next.

    thanks.

    :)
     
    אוראלאוקנין, Jul 27, 2019
    #1
  2. annix Win User

    Fix this on the web error

    Hi there! I’m not seeing th error code or any specifics in youur post about the error, coukd you copy and paste what the page says when you’re trying to log in?
  3. XBF Eladio M Win User

    Fix this on the web error

    Hello Fellow Gamer!

    Thank you for providing that insight for us!

    My next recommendation would actually be to
    remove your account
    from your console, and then see if you can
    update your password
    on your account.

    To remove your account on your console you can follow these steps:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Account
      > Remove accounts.
    3. Select the account that you want to remove, and then select Remove to confirm.
    4. When you're finished, select Close.

    Once you have removed your account, I would also encourage you to perform a
    power cycle
    on your console to make sure your account is fully removed from your machine. This can be done by performing these steps:

    1. Turn off the Xbox One console by pressing the Xbox button
      on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
      Important Be sure to wait 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.

    Once your update your password you can go ahead and add your account once more to your console.

    Give this a try and let us know your results!
  4. Njal the Blue Win User

    Fix this on the web error

    What are you attempting to do and what error message are you getting?
  5. אוראלאוקני Win User

    Fix this on the web error

    Hello there,

    Thank you for posting on Xbox Forums. just to clarify, what kind of error are you receiving and what exactly are you trying to do when you receive this error? When you get to the website, and attempt to sign in does it have you do anything else? Add
    a new phone number or email?

    You may also want to try this support article for
    "Something's wrong with your Microsoft account."


    If you can please elaborate on the situation so that we can properly assist you with this issue. Thank you again for posting on Xbox Forums.
    It happens when I launch any game downloaded from the microsoft store, it asks me to log in and after I log in this message pops up.

    For example, after launching Brawlhalla it asks to press A to start, after clicking A it signs in and the message pops up.
  6. XBF Ruben D Win User

    Fix this on the web error

    Hello there,

    Thank you for posting on Xbox Forums. just to clarify, what kind of error are you receiving and what exactly are you trying to do when you receive this error? When you get to the website, and attempt to sign in does it have you do anything else? Add
    a new phone number or email?

    You may also want to try this support article for
    "Something's wrong with your Microsoft account."


    If you can please elaborate on the situation so that we can properly assist you with this issue. Thank you again for posting on Xbox Forums.
Thema:

Fix this on the web error

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