"Fix this on the web..."

Discus and support "Fix this on the web..." in XBoX Accessibility to solve the problem; I've tried logging in to other profiles on my Xbox. It says I need to fix it on the web by going to account.live.com. I've followed all the procedures,... Discussion in 'XBoX Accessibility' started by SteveHales1, Apr 29, 2020.

  1. SteveHales1
    SteveHales1 Guest

    "Fix this on the web..."


    I've tried logging in to other profiles on my Xbox. It says I need to fix it on the web by going to account.live.com. I've followed all the procedures, including a factory reset and I'm still not able to log in to any other profile. Help please.

    :)
     
    SteveHales1, Apr 29, 2020
    #1
  2. KarimAndSonz Win User

    Fix this on the web

    Is it possible to send screen shot of the message and when it comes on please
  3. WPAK Win User

    "Fix this on the web..."

    Hi there,

    just to be sure, have you logged in at
    http://account.microsoft.com
    for all the profiles/accounts that you own and trying to log in to?

    When logged into that link, be sure to validate if all information is correct and up to date, like payment option details, subscriptions etc.

    If you can login there, also check if you can login at
    http://account.xbox.com


    If both work fine, then you should be ablet o download and use the profile on the console.

    As alternate thing to check, be sure to run the Network check on the console to see if that shows any issues.

    Let it know when there are any results
  4. M3tal Daz3 Win User

    Fix this on the web

  5. SGTxJEFFSKYLION Win User

    Fix this on the web

    you should try changing your password for the account that has the fix this on the web message.
  6. MorseyBaby Win User

    Fix this on the web

    What does it say is wrong? Perhaps trying to change your password on the website will help?
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"Fix this on the web..."

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