for 1 game took the money 2 times

Discus and support for 1 game took the money 2 times in XBoX Games and Apps to solve the problem; Good day. With my card for buying 1 game took the money 2 times. Here is the data: 1) The first time the error No. 80153021, but the money from the... Discussion in 'XBoX Games and Apps' started by Cup of Laugh, Dec 26, 2014.

  1. Cup of Laugh
    Cup of Laugh Guest

    for 1 game took the money 2 times


    Good day.

    With my card for buying 1 game took the money 2 times.

    Here is the data:

    1) The first time the error No. 80153021, but the money from the card took. Game download was impossible.

    Date of confirmation the Goods Amount

    [table][tr][td]27.12.2014[/td][td]566890605870986561[/td][td]- Brave: The Video Game[/td][td]699,00 [/td][/tr][/table]

    2) It has been 1 hour. Tried to download the game, the money from the card and took the game was downloaded.

    Date of confirmation the Goods Amount

    [table][tr][td]27.12.2014[/td][td]566890605871370835[/td][td]- Brave: The Video Game[/td][td]699,00 [/td][/tr][/table]

    How can I receive a refund for erroneous debit or solve the problem any other way, for example to take 1 game of the same value?

    :)
     
    Cup of Laugh, Dec 26, 2014
    #1
  2. Took money

    I bought the taken king for 30$ and 10$ worth of COD points and it says theres a problem and try again it took my money without getting them and im not to happy it happened yesterday i got the email for buying the taken king but not the COD points.
     
    OpTic Kniight, Dec 26, 2014
    #2
  3. Begging for my refund

    Xbox billing debited my paypal account 2 times for my renewal and won’t refund my money - opened a case and it’s continued to get run around -different excuse each time - anyone have an idea how to get the money back THEY TOOK IN ERROR? I want my money
     
    PatheticList6, Dec 26, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    for 1 game took the money 2 times

    You would need to contact support for your region as they are the only ones who can check your account details & issue a refund.
    support.xbox.com/.../contact-us
     
    Daft Badger, Dec 27, 2014
    #4
  5. Daft Badger Win User

    for 1 game took the money 2 times

    You would need to contact support for your region as they are the only ones who can check your account details & issue a refund.
    support.xbox.com/.../contact-us
  6. Borss39 Win User

    Has anyone digitally downloaded a game yet? Time?

    Depends on the game. Forza took 2 1/2 hours on the 22nd.
  7. walkingstick65 Win User

    Games not updating

    I took time just a minute ago. betwen sections in game took 1. 11 minutes, start the game from puching button A took the same time
  8. ChristianBuss Win User

    Backwards compatibility Error Code (0x8082000c)

    Man I just wanted to play dbx 1 and the game took my money and didn't give me the packs I ordered
  9. DigitalAssassin Win User

    They took my money

    Hey mate, I suggest signing-in to the commerce page with the account it took the money from. You can check all transactions and memberships there:
    commerce.microsoft.com

    If you find that the money is definitely gone and no active membership I would be calling phone support to sort it out:
    support.xbox.com/contact-us
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for 1 game took the money 2 times

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