Forgot a email

Discus and support Forgot a email in XBoX on Consoles to solve the problem; I forgot a email to one of the accounts I made. I made it to make sure nobody would take me gt and now I forgot the email I know every thing like the... Discussion in 'XBoX on Consoles' started by iNf4MouS S1LVeR, Mar 13, 2014.

  1. Forgot a email


    I forgot a email to one of the accounts I made. I made it to make sure nobody would take me gt and now I forgot the email I know every thing like the password I just forgot the email could you guys help me out the gt is RECESSLVE please I want to change
    the gamer tag on that so I can change my gt to that on my current account

    :)
     
    iNf4MouS S1LVeR, Mar 13, 2014
    #1
  2. Forgot email

    There are a couple of options that will allow you to still be able to get that password reset for your gamertag. If you go to account.live.com and click on Can't access your account. Enter the account email and caption and then click next that will take
    you to the password reset options. Click on the blue link that says I can't Use any of these options. That will have you provide an alternate email and fill out a questionnaire. The process usually takes between 20 minutes to 2 hours to get a response.

    If that doesn't work to reset the password. The next step is to phone or chat into xbox support and they can escalate your account up for a password reset from the account team. They will need the password request number from that form you filled out and
    the console id from your xbox. That can be found on the 360 by going to settings, system, console settings, system info. Second number at the top of the screen will be the console id.
     
    Reido Tsumetai, Mar 13, 2014
    #2
  3. HO7SH0T
    HO7SH0T Guest
    Forgot email

    Well I forgot the email on my gamertag D0WNFALL( o is a zero) and I can't get it back. I don't have any info on the account except where the email was made, password and secret question, everything else I left blank. Back in the day alls you needed was
    a secret answer and you can get the email. I have many accounts so I had to do that before. They upgraded security so now you need the email for them to tell you it..weird right? As you should know the gamertag is not on my Xbox or I wouldn't be typing this.
    I'm just wondering if this is gone or what? It's a shame that too much security shuts out the regulars because people ruin it.
     
    HO7SH0T, Mar 13, 2014
    #3
  4. blueamcat
    blueamcat Guest

    Forgot a email

    You'll have to call Xbox Support on this one. They will be able to help you track it down if possible. Phone number in the USA is 1-800-469-9269
     
    blueamcat, Mar 14, 2014
    #4
  5. Reido Tsumetai Win User

    Forgot email

    There are a couple of options that will allow you to still be able to get that password reset for your gamertag. If you go to account.live.com and click on Can't access your account. Enter the account email and caption and then click next that will take
    you to the password reset options. Click on the blue link that says I can't Use any of these options. That will have you provide an alternate email and fill out a questionnaire. The process usually takes between 20 minutes to 2 hours to get a response.

    If that doesn't work to reset the password. The next step is to phone or chat into xbox support and they can escalate your account up for a password reset from the account team. They will need the password request number from that form you filled out and
    the console id from your xbox. That can be found on the 360 by going to settings, system, console settings, system info. Second number at the top of the screen will be the console id.
  6. MeanMachine 47 Win User

    Forgot email

    It's unfortunate that this issue has not been dealt with. Although the only people who can help are in fact xbox support. You have to call them and inform them you are unable to remember the email linked to the account. The support staff should take you
    through steps to verify your identity in order to provide you with the email address linked to the account. If you cannot provide them with enough evidence to show you are the account creator then you will not be entitled to the email.
  7. blueamcat Win User

    Forgot a email

    You'll have to call Xbox Support on this one. They will be able to help you track it down if possible. Phone number in the USA is 1-800-469-9269
  8. Saeleth Win User

    Forgot Email

    Hi there!

    You will want to reach out to MS Customer Support on this one as I believe they may have some additional tools at their disposal for helping to recover your account :)
  9. {Parity} Win User

    Forgot email

    I had the same issue and I never found a way to recover the account but I really wasn't that concerned about it. There may be someone here that has some ideas but I really think you are out of luck on this one. I had the same problem with my Office 365
    subscription and was told the same thing but fortunately I was able to remember the e-mail address and was finally able to access my subscription. Sorry I couldn't offer anything more positive but I wanted you to know what I was told. Good Luck!
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