(Fortnite) V-Bucks not received after purchase on Microsoft

Discus and support (Fortnite) V-Bucks not received after purchase on Microsoft in XBoX Games and Apps to solve the problem; I bought vbucks 1,000 on Microsoft while logged in MY Xbox account which has the email [Mod removed-personal information] and this account is merged on... Discussion in 'XBoX Games and Apps' started by ReflexBoiiOK, Jul 25, 2019.

  1. ReflexBoiiOK
    ReflexBoiiOK Guest

    (Fortnite) V-Bucks not received after purchase on Microsoft


    I bought vbucks 1,000 on Microsoft while logged in MY Xbox account which has the email
    [Mod removed-personal information] and this account is merged on fortnite with MY PC user BUT I did not receive vbucks The Epic representantive Asked me to post help here

    :)
     
    ReflexBoiiOK, Jul 25, 2019
    #1
  2. NLbawz Win User

    Purchasing issues

    Hey,

    Fortnite uses it's own virtual currency named V-Bucks.

    You should be able to purchase V-Bucks with your Xbox currency and with those V-Bucks purchase in-game items on Fortnite.
  3. XBF Brad A Win User

    (Fortnite) V-Bucks not received after purchase on Microsoft

    Hi Reflex,

    Thanks for coming to the forums with your issue. We understand you purchased in game currency and have not received it. When you go to your

    order history
    do you see the transaction and it says purchased? You can also go to the order history on your console:

    1. hit guide button on controller go to settings and hit A.
    2. under account want to go to Payment and billing
    3. Select order history see if it says purchased.
    If it says purchased you can fill out a support ticket with Epic games. Not really sure why they directed you here. If you do not see it say purchased and there is an error. You can request a call from support to see what went wrong.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  4. Nixelplex Win User

    Buying a Battle Pass

    His account will have the $10 credit for Microsoft, then he will need to go t ok the shop in fortnite and use that to purchase 1000 v bucks. He then uses the v bucks to buy a battle pass

    Hope that helps
  5. Allebas Win User

    Xbox One S Fortnite Bundle - where's the game? Help!

    Hi Creepy Her0s,

    Fortnite is a free game. After you do what the Denis97g advised you and after the game is installed make sure you received everything you suppose to. For example, if your suppose to receive 2,000 V-bucks you will see this balance of V-bucks in the game
    along with any skins redeemed with the codes that came in the box.
  6. MXR Alpha Elite Win User

    No Code For Fortnite

    You should receive the code soon for the 1000 V-Bucks if that's what you purchased or what you mean't by "Xbox Live Gold Fortnite Bundle".
Thema:

(Fortnite) V-Bucks not received after purchase on Microsoft

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