Forza Horizon 4 Disappeared From My Account

Discus and support Forza Horizon 4 Disappeared From My Account in XBoX on Windows to solve the problem; Hi, I recently traveled home and tried to update Forza Horizon 4 on my computer. After it updated, I tried to launch it and got this error message:... Discussion in 'XBoX on Windows' started by Dallinator, Nov 29, 2019.

  1. Dallinator
    Dallinator Guest

    Forza Horizon 4 Disappeared From My Account


    Hi,

    I recently traveled home and tried to update Forza Horizon 4 on my computer. After it updated, I tried to launch it and got this error message:

    Forza Horizon 4 is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

    Upon further inspection the game is not even in my library anymore and it wants me to pay again to get a new copy. I still have the receipt showing I already bought it, but it won't let me play.

    Please help

    :)
     
    Dallinator, Nov 29, 2019
    #1
  2. RafaelMouraB-DB3E4E3 Win User

    Forza Horizon 4 Disappeared From My Account

    U can reach support team following these simple steps (https://support.xbox.com/en-US/contact-us#0:2:4):

    Sign in to Xbox.com

    Step 1: Scroll down and select Support at the bottom left under Xbox.
    Step 2: At the bottom of the page, click Contact Us.
    Step 3: Select Account & Billing, then "View Other Options"
    Step 4: Select your problem
    Select - "Show contact options"
    Select - Request Support Call
    I hope this helps you
  3. BogdanTgb Xbox Win User

    Forza Horizon 4

    I found that I can't sync, get my old data back. But, I found a way to get the forza horizon 4 in my second account! In Microsoft store it says that I can play forza horizon 4,or buy to my own. Does this mean that I have to buy the game? I think no.
  4. JuddHarris Win User

    Forza Horizon 4

    Hi I recently got Forza horizon 4 on the Xbox game pass. When my month expired I deleted the game. If I get Forza horizon 4 on disk, will my progress from the digital copy I got with the Xbox game pass transfer to the disk copy?
  5. ahmet selim kırım Win User

    Xbox Hesap Oyunları Devretme [Translate] Xbox Account Games Failover

    This email address is included in a reserved domain. Please enter a different email address.
    Also your new email address can not be an alias from a different account.

    I want to delete this email but I bought forza horizon 4 on April. If I delete this email I can play forza horizon 4.
  6. Dupey Win User

    lags please let me refound

    How do get a refund for Forza Horizon 4 on PC?

    • Sign into your Microsoft account on Xbox.com.
    • Click on your gamertag in the top right.
    • Click on My Account in the drop down menu.
    • On the top bar look for Payment & Billing.
    • The hit Order History from the drop down.
    • Finally, find Forza Horizon 4 and hit Request a Refund.
Thema:

Forza Horizon 4 Disappeared From My Account

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