Freezing,blue screen, not booting and not showing bios hard drive

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Kindly try the following and see if it addresses the issue.

✓ CLEAR CACHE:

a) Search Disk Cleanup on start up menu

Select your OS drive

Mark Temporary Files

Hit Clean up

Okay

b) Then search CMD and Run as Admin (right click on it to select admin permission)

Type

Ipconfig/flushDNS

Hit Enter

✓ Please sign out of the following and sign in back again.

Xbox app, EA desktop, MS store and PC

✓ RUN WINDOWS STORE TROUBLESHOOTER

Click on Start and select Settings.

Choose Update and security.

Click on Troubleshoot option.

Click Additional troubleshooters.

Scroll down and click on Windows Store Apps and click on Run the Troubleshooter.

The troubleshooter will scan the system for any problem related to the Windows Store and recommend fixes accordingly.

✓ RESET THE XBOX APP

Click Start and click Settings.

Select Apps

Select Apps & features.

Find the Xbox app and click Advanced options.

Click Reset.

Restart your device so that the changes can take effect. Sign in to the Xbox app and check if the same issue occurs.

✓ RESET WINDOWS STORE CACHE

Close store app

Press Windows Key+R to open run command

Type

WSreset.exe

And press Enter

Let the blank page process

Store will start automatically.

If you remove the Hard Drive and boot up the console, does it still freeze?

Thanks for the reply, none of it helped, I am pretty confident the Hard Drive in it died. I work with PC's pretty regularly and it sounds exactly like a dead drive, it boots the system bios then looks for a OS but doesnt find one so a blank screen is displayed.

Thanks for the help, ill have him call the xbox support people and see if it can be fixed.

I cloned my hard drive system to a new 1 gig ssd card (probably ok for regular ssd's) In my bios put the ssd card as boot drive! Flies like a R-ped Ape!

try unplugging all cables and removing the hard drive. after a couple minutes return the hard drive and all cables. try to reproduce the freeze problem. if that dosent work try this screen freeze solution.

support.xbox.com/.../screen-freeze-solution If this dosent work try and delete and redownload Minecraft