Friend bought battle pass for apex and it didn't pull money from his account.

Discus and support Friend bought battle pass for apex and it didn't pull money from his account. in XBoX Sales and Promo to solve the problem; A friend of mine bought the season two battle pass for apex earlier today and he has access to it but it never pulled money from his account. He also... Discussion in 'XBoX Sales and Promo' started by FragrantEmu812, Jul 6, 2019.

  1. Friend bought battle pass for apex and it didn't pull money from his account.


    A friend of mine bought the season two battle pass for apex earlier today and he has access to it but it never pulled money from his account. He also bought a subscription to a mixer streamer but that also didn't pull money from his account yet he has
    access to the sub. Anyone know how to fix this? He doesn't wanna get you trouble n such and i've tried to look up other cases of this to no avail.

    :)
     
    FragrantEmu812, Jul 6, 2019
    #1
  2. Onyx Is Here Win User

    Friend bought battle pass for apex and it didn't pull money from his account.

    If your friend is having an issue with billing and cannot see a problem at the link mentioned earlier then have him contact support for more assistance.
    https://support.xbox.com/contact-us
  3. Swift Oldboy Win User

    Friend bought battle pass for apex and it didn't pull money from his account.

    It could be that it takes up to 24 hours for the amount to be taken out of their bank account. They may have to call the bank to verify the transaction.
  4. NaannBreadd Win User

    Friend bought battle pass for apex and it didn't pull money from his account.

    It never pulled money from his account.
    This may be a Glitch in the System to do with Xbox or Microsoft, or it could be that he has a different billing account linked to his Xbox Account. I would make sure your Friend checks what account they're linked to, to stop any serious damage.
  5. XBF Javier R Win User

    Friend bought battle pass for apex and it didn't pull money from his account.

    Hello FragrantEmu,

    We understand that you have an inquiry in regards to your friend completing purchases through their Microsoft account that have not appeared but they have full access to what they intended to purchase.

    As already mentioned, the confirmation for purchases may take 24-48 hours to reflect that the action occurred on their account. They may also check their
    Microsoft order history to confirm that the purchase went through, and in general for any further information
    they seek about those purchases.

    We hope that this helps, and we wish you the best!
  6. II DIDIER II Win User

    Multiple Players for 1 Year Pass

    Hi TrishBarrett.

    Games that have a battle pass in their multiplayer section such as: Fornite Apex legends Ghost Recon They can only be purchased for one account. These passes cannot be shared regardless of the familiar configuration of the console, since they can only be
    used with the account that acquired them and they cannot be transferred in any way.

    The only way to play it is to buy a battle pass for each account.
Thema:

Friend bought battle pass for apex and it didn't pull money from his account.

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