Friend bought me a gift

Discus and support Friend bought me a gift in XBoX Games and Apps to solve the problem; hi a friend from the u.s bought menthe season pass for ark when i redeem the code it says to contact the seller to get a code for my region asbitnwasnt... Discussion in 'XBoX Games and Apps' started by sly vixen1982, Aug 12, 2019.

  1. Friend bought me a gift


    hi a friend from the u.s bought menthe season pass for ark when i redeem the code it says to contact the seller to get a code for my region asbitnwasnt bought in my region contacted xbox and they said nothing they could do was wondering if anyone has found
    a way around this problem

    :)
     
    sly vixen1982, Aug 12, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Friend bought me a gift

    Gift cards and gifts are region locked, meaning that can only be used in the region or country they were purchased in.

    Your friend will just need to return the code from the place of purchase.

    I’m not sure there is a legitimate way around the region lock.
  3. SpiralOut46and2 Win User

    Friend bought me a gift

    Yes, there will always be print when you are buying anything to let you know about the region. Sometimes, with games as well, there will be print letting you know that this may not be available in all regions. Unfortunately he has to request a refund now
    and repurchase the gift for you. This is in place because otherwise there are people in countries with higher taxes than the US that would always purchase their Xbox content through the US store if allowed (as the games etc are cheaper without the high taxes
    added on), which sidesteps the tax laws in their own country, which is illegal for them to do.
  4. Njal the Blue Win User

    Friend bought me a gift

    Hello Vixen,

    Here are two facts about most online game codes for consoles in 2019:

    * They're tied to geographical regions and may only be redeemed in that region (i.e. North America, Europe, Africa, etc.).

    * They cannot be refunded once purchased, especially at retail locations.

    Fortunately, Microsoft allows you change the region on your Xbox account:

    https://support.xbox.com/my-account/microsoft-account/update-microsoft-account-country-region

    But you may still be restricted by geographical lookup of your IP address. In that case, you will need to use a VPN from the region you wish to redeem the code:

    https://www.windowscentral.com/use-vpn-xbox-one

    If neither of these work, there is a very small chance Ark/Studio WIldcard's customer service might credit your account. Please follow these instructions:

    https://support.survivetheark.com/hc/en-us/articles/115000784588-How-to-Submit-a-Ticket

    I hope this helps solve your problem.
    Trying to circumvent the region lock, is not advisable as with the use of a VPN. These two methods can end up causing you a lot of issues.
  5. xFad3dNovax Win User

    Friend bought me a gift

    Never had a problem with gift cards between different regions before. It failed when it was anything else, but gift cards seemed to work fine.

    I simply purchase a gift card through Xbox, in my current currency of course, and provide the code to my friend in a different region.

    Works fine and avoids lying about your region (aka breaking the terms).
  6. choppyseize Win User

    Friend bought me a gift

    Lying about your location to redeem codes or circumvent things is not allowed and can create a whole other world of issues. It's also against the TOS
Thema:

Friend bought me a gift

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