Friends list is 0 tried resetting

Discus and support Friends list is 0 tried resetting in XBoX Accessibility to solve the problem; My friends list is showing 0 although i have nearly 800 people added i’ve reseted many times i don’t know what i should do please help... Discussion in 'XBoX Accessibility' started by SpaceToaster100, Aug 3, 2019.

  1. Friends list is 0 tried resetting


    My friends list is showing 0 although i have nearly 800 people added i’ve reseted many times i don’t know what i should do please help

    :)
     
    SpaceToaster100, Aug 3, 2019
    #1
  2. PalmettoBling Win User

    Friends list is 0 tried resetting

    Is this also reflected in the Xbox app on Android/iOS or Windows 10? On
    Xbox.com
    ?

    Also, is your console on an insiders build?
  3. XBF Diego M Win User

    Friends list is 0 tried resetting

    Hi SpaceToaster100,

    Thank you for posting on the Xbox forums, I'd be happy to help.

    I suggest removing and re-adding your profile on the console. Just make sure you have the correct login information to re-add the profile. Press the Xbox button and go to Settings, then Account, and then Remove accounts. Once the account is removed,
    go ahead and do a hard restart and power cycle.
    Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox. When the Xbox reboots, press the Xbox button
    and scroll to the left to the Sign in tab and select Add new.

    Let us know if re-adding the profile helps.
  4. xKiNGxEmeRSoNx Win User

    Achievement progress reset across all games

    same issues here could not show friends list or achievements, then could not sign on, now everything is reset to %0
  5. bowski477 Win User

    Friends List shows 0

    Are you in the Xbox Insider program by chance?
  6. XBF Jasmine Z Win User

    Friends List shows 0

    Hi Sam,

    Thanks for reaching out to us! We understand this can be confusing and frustrating since the friends list is not
    showing up properly. We see that this is becoming more widespread and are collecting as much information as possible on this issue. I would suggest trying to

    remove then re-add the profile
    or a
    hard power cycle
    .

    If that does not work then try a Soft
    Factory Reset
    .



    Generally when this happens, it could be the operating system is having some technical difficulties since the list
    is viewable on other devices.

    Side Note:
    It is
    very important to make sure you know the primary email/password to the account before removing
    it from the console.

    To check the email being used with the gamertag, go to
    Settings > Account > sign-in, security & passkey;
    in middle column at the top it will say "show on home"
    if it is checked it will rotate from gamertag and email on homepage. If it is not check marked, it will show in this box.

    P.S make sure you are connected to a stable network beforehand.



    Let us know if that helps!
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Friends list is 0 tried resetting

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