Frozen Home Screen

Discus and support Frozen Home Screen in XBoX on Consoles to solve the problem; I have run into the problem that my home screen is frozen when I turn my system on. I can see the tiles for recent games and what not but the sections... Discussion in 'XBoX on Consoles' started by mcn29, Jun 1, 2014.

  1. mcn29
    mcn29 Guest

    Frozen Home Screen


    I have run into the problem that my home screen is frozen when I turn my system on. I can see the tiles for recent games and what not but the sections on each side of the home panel just have a circle load symbol but which doesn't move. I can hold down the
    home button and turn the power off but I cant move around the system at all other than that. If it helps to know as well the light on the kinect does not come on either. I just turned on my xbox the other day and this is what happened.

    Your help is greatly appreciated.

    :)
     
    mcn29, Jun 1, 2014
    #1
  2. Frozen home screen

    Hard resets are pretty much the only advice people here know. Try another one?
    Frozen Home Screen :)
     
    Goth Vampirella, Jun 1, 2014
    #2
  3. Frozen home screen

    What do you mean it opens at your home screen and then nothing? Are you stuck on the dashboard or is it a black or green screen?

    If you are stuck on a black or green screen you can try the offline diagnostic tool that has helped people get passed the blank screen before:

    support.xbox.com/.../system-updates-solution
     
    DigitalAssassin, Jun 1, 2014
    #3
  4. Frozen Home Screen

    You can try a hard reset by holding down the power button on the console for 10 seconds. If the problem persists, come back and let us know. Frozen Home Screen :)
     
    Skeeter Quill, Jun 1, 2014
    #4
  5. DigitalAssassin Win User

    Frozen home screen

    What do you mean it opens at your home screen and then nothing? Are you stuck on the dashboard or is it a black or green screen?

    If you are stuck on a black or green screen you can try the offline diagnostic tool that has helped people get passed the blank screen before:

    support.xbox.com/.../system-updates-solution
  6. Goth Vampirella Win User

    Frozen home screen

    Hard resets are pretty much the only advice people here know. Try another one?
    :)
  7. Skeeter Quill Win User

    Frozen Home Screen

    You can try a hard reset by holding down the power button on the console for 10 seconds. If the problem persists, come back and let us know. :)
  8. Kenny H. Win User

    Frozen spinning home screen

    Have you tried holding the Xbox logo on the front of your console until it turns off and then turning it back on as Goooner suggested? This always fixes similar issues for me. I think it happens when too much memory is being taken up. You can try closing
    apps on the home screen by going to them in your Recent Apps and pushing the menu button and Exit.
  9. FaultyGymnast72 Win User

    Frozen spinning home screen

    the same problem!get fixed and not back
Thema:

Frozen Home Screen

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