Frustrated Parent-How do I ?

Discus and support Frustrated Parent-How do I ? in XBoX Accessibility to solve the problem; My son logs into the xbox with my account which is the adult account. I setup a child account but didn't realize until recently that everything he has... Discussion in 'XBoX Accessibility' started by CHADRICE, Apr 21, 2019.

  1. CHADRICE
    CHADRICE Guest

    Frustrated Parent-How do I ?


    My son logs into the xbox with my account which is the adult account. I setup a child account but didn't realize until recently that everything he has done on Fortnite is under my account. He wants to keep the same gamer tag without losing all his I am fully
    aware I should have done this sooner but I am to the point I'd rather throw the Xbox in the trash! Can I change my account to the child account to restrict access times so he doesn't want to lose all his achievements and purchases?

    :)
     
    CHADRICE, Apr 21, 2019
    #1
  2. XBF Brad A Win User

    Frustrated Parent-How do I ?

    Hi Chadrice,

    Thanks for coming to the forums with your question. There is no way to transfer content from one account to another. You can however change the

    primary emails
    on the accounts. *Note-if the email is a Microsoft domain email like outlook, live, Hotmail do not remove from the account totally. Leave on the account as a secondary email.

    If you do decide to change emails it will be a lengthy process as there will be a security wait time of 30 days for each account also.

    Thanks,

    Brad
  3. WPAK Win User

    Frustrated Parent-How do I ?

    Hi there,

    I'm afraid it's not possible to make the account a Child account, but for Fortnite there might be a different option, which will at least let your son keep the Fortnite specific purchases and profile (since these are connected to the Epic account). It will
    require a different Xbox Live Account (and Microsoft Account) so achievements will be none, purchases regarding other games won't be present etc etc and a different Gamertag.

    See this link for more information and suggestion on the steps:
    https://www.epicgames.com/fortnite/forums/battle-royale/strats-tactics/609407-change-gamertag-xbox-live


    I myself don't have Fortnite or have tried these steps, so be sure to double check just to be sure.
  4. XBF Brad A Win User

    Frustrated Parent-How do I ?

    Hello Chadrice,

    Changing the primary email would basically change the email you sign in with. So for example if the email on your account was used for personal also. This would move it to another account. That way you would be able to use an account without your son using
    it at the same time. If the option the other ambassadors gave to change the gamertag use that as it is simpler.

    Thanks,

    Brad
  5. CHADRICE Win User

    Frustrated Parent-How do I ?

    If I cannot change the account, can I at least restrict usage times under the Adult account? It's either that or he loses everything purchased and obtained
  6. CHADRICE Win User

    Frustrated Parent-How do I ?

    Thanks for the reply. What would changing the primary email do to the access?

    Sounds like I just need to force him to login to the child account and start over with obtaining things. Would solve a lot of time and frustration in the house.
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Frustrated Parent-How do I ?

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