Game disk not reading

Discus and support Game disk not reading in XBoX Games and Apps to solve the problem; Hi I borrow a copy of red dead redemption off of someone which worked fine in their console but when I try it in mine it doesn't register it or ask to... Discussion in 'XBoX Games and Apps' started by JoshRankin2, Apr 7, 2020.

  1. JoshRankin2
    JoshRankin2 Guest

    Game disk not reading


    Hi

    I borrow a copy of red dead redemption off of someone which worked fine in their console but when I try it in mine it doesn't register it or ask to install it. I have tried a full reboot and cleaning the disk. Is there anything else I can try or would I
    have to purchase a digital version

    Thanks in advance

    :)
     
    JoshRankin2, Apr 7, 2020
    #1
  2. W4RMIND Win User

    Kicked to Dashboard While Playing!!

    What game was it? What I'm hearing is the disk read error, ship it to microsoft and they'll fix it. This is caused when the reading lens get stuck far back so instead of reading disk, it reads the edge of the disk causing this frustrating error.
  3. JoshRankin2 Win User

    Game disk not reading

    The system might need a cleaning
    Would that be an issue if several other disks read perfectly fine
  4. XBF Steven R Win User

    Game disk not reading

    Hey there JoshRankin2,

    Thanks for reaching out to the Forums for help in attempting to get this game working on your console as well as it does on your friends. I can totally understand how this could throw anyone off, but hopefully some of our input can be of assistance. I suggest
    trying a soft factory reset of the console. It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.


    When you get the chance, try following the steps here on
    How to reset your console to factory defaults on Xbox One
    , selecting the option denoted reset and keep my games & apps and let us know how that helps with the issue.

    Hope this helps.

    Thanks for reading!
  5. zack lewis Win User

    Game disk not reading

    try to clean the disk or get the scratches off
  6. Jaydad17 Win User

    Game disk not reading

    The system might need a cleaning
Thema:

Game disk not reading

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