Game Forgot Me?

Discus and support Game Forgot Me? in XBoX Games and Apps to solve the problem; I purchased Elder Scrolls Online on Sunday and have been playing ever since. I played as recently as 8 hours ago. Tried to play just now, it says I... Discussion in 'XBoX Games and Apps' started by Merrytorious, Sep 5, 2019.

  1. Merrytorious
    Merrytorious Guest

    Game Forgot Me?


    I purchased Elder Scrolls Online on Sunday and have been playing ever since. I played as recently as 8 hours ago. Tried to play just now, it says I don't own it. It has disappeared from my purchase history. Troubleshooting turned up nothing useful and Microsoft
    Support was worse than talking to a brick wall. Help?

    :)
     
    Merrytorious, Sep 5, 2019
    #1
  2. XBF Eladio M Win User

    Game Forgot Me?

    Hey Merry

    Thank you for taking the time to post this on the Xbox Forums.

    In regards to ESO not being playable, as stated by Xbox Forums Ambassador
    steeledwand7664
    , this was indeed the very case for you being able to launch the title.

    Xbox Wire announced on Aug 27, 2019 that ESO &
    Rainbow Six Siege would be playable until Sep 3, 2019.

    I'm sorry about any confusion or turmoil this might have caused.

    As there is no further information that we can provide for you on this matter, we will now be locking this thread.

    If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

    Thank you for being part of the Xbox Family and we wish you a wonderful day!
  3. steeledwand7664 Win User

    Game Forgot Me?

    This weekend they had a free play weekend for people with gold for ESO this may have been what happened.

    If you had gold you could play it for free for ONLY this weekend if you did not get a confirmation email saying that you purchased it. I would also check your bank account to see if the sale was charged to your bank account.
  4. Merrytorious Win User

    Game Forgot Me?

    That makes me feel better. Thanks.
  5. Merrytorious Win User

    Game Forgot Me?

    I only purchased Gold, no Pass as far as I'm aware, and it did have a price tag next to it when I got it.

    My husband is unavailable at the moment, but I'll ask him to check his accounts. As far as i can tell, they sent ME no confirmation, but maybe he got it for some reason.

    Thanks for the suggestions guys.
  6. XA JJKILLERs Win User

    Game Forgot Me?

    I only purchased Gold, no Pass as far as I'm aware, and it did have a price tag next to it when I got it.

    My husband is unavailable at the moment, but I'll ask him to check his accounts. As far as i can tell, they sent ME no confirmation, but maybe he got it for some reason.

    Thanks for the suggestions guys.
    Also check your bank account for a charge from microsoft
Thema:

Game Forgot Me?

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