game installation stopping

Discus and support game installation stopping in XBoX Games and Apps to solve the problem; so after accidentally formatting my external hard drive back in February I was happy to find my save games still in tact due to them being tied to my... Discussion in 'XBoX Games and Apps' started by GotPeakes, Aug 12, 2022.

  1. GotPeakes
    GotPeakes Guest

    game installation stopping


    so after accidentally formatting my external hard drive back in February I was happy to find my save games still in tact due to them being tied to my account, not my external hard drive but when I tried to reinstall red dead redemption 2, a 2 disc game, it keeps stopping after a certain point and I've tried everything it says to do. any help is appreciated.

    :)
     
    GotPeakes, Aug 12, 2022
    #1
  2. XBF Chris J Win User

    Installing a game and it stops installing

    Hello Megan,

    Thank you for keeping us updated. Is this game a digital download, or a disc game? If it is a disc game, the disc could be faulty if used. Let us know this detail and we will do our best to help you out.

    I would also test out your console to see if it is capable of completing downloads. Cancel the download for the cars game. You can then try downloading a demo, or a free game like fortnite.
  3. SpiralOut46and2 Win User

    Installing a game and it stops installing

    Curious, how long have you let it sit at 40%? I've had games do this occassionally, and I'll see it sitting still when downloading and not progressing. I've honestly just left it and did something else, and came back later (maybe a half hour) and then
    it would be moving a little again. I'm not sure if maybe the specific file it's downloading at that time might be larger or how it works, but I've done that before. I would let it sit for a little bit and see if it moves, but if it's not moving after 30-60
    minutes then yes try more troubleshooting. Good luck!
  4. meganRussell1 Win User

    Installing a game and it stops installing

    It has a notification come up saying installation has stopped.
  5. M3tal Daz3 Win User

    Installing a game and it stops installing

  6. XBF Diego M Win User

    Game Installation Stopped

    Hey Maxime,

    Great! I'm glad the installation is going good now. I wouldn't worry to much at the moment until you experience any more power issues, like randomly turning off, or any problems with turning on. Just make sure to keep it plugged into where it is now and
    keep it away from any other power strips. Most of them double as surge protectors since they are designed to handle a lot of devices and would need some kind of protection handling all those volts but the Xbox has it's own fuse to protect it so plugging it
    into another one just causes an inadequate power supply to your console.

    Feel free to come back to the forums any time you need assistance!
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