Game issue associated with account problem

Discus and support Game issue associated with account problem in XBoX Accessibility to solve the problem; Dear Community, I would like to change my privacy and online safety settings but I do not have access to them because a password is required.Even... Discussion in 'XBoX Accessibility' started by GEORGE MAKRO, Aug 29, 2019.

  1. GEORGE MAKRO
    GEORGE MAKRO Guest

    Game issue associated with account problem


    Dear Community,

    I would like to change my privacy and online safety settings but I do not have access to them because a password is required.Even though I have one I can not log in because I must wait for an update on my security information.This will take place in 26/9/2019.At
    this point my access is restricted only to Outlook and Skype.I would really like to be able to change my privacy settings before that specific date as some changes from that section are necessary in order to play Sea of Thieves.Your help would be appreciated.

    :)
     
    GEORGE MAKRO, Aug 29, 2019
    #1
  2. Paul1708 Win User

    Game issue associated with account problem

    Hey George Makro

    The wait time for 30 days cant be changed unfortunately. This is a safety feature to prevent all your securityinfo been changed with out you knowing. In the 30 days you can still sign in and play your games but you wouldnt be able too change any other privacy
    settings or security info in that 30 day window.

    You can see what you can and cant do in the 30 days and why microsoft has this on this page

    https://support.xbox.com/en-GB/my-account/security/update-security-information
  3. GEORGE MAKRO Win User

    Game issue associated with account problem

    himalay_atram

    Thank you for your interest and for the time you spent!
  4. himalay_atram Win User

    Game issue associated with account problem

    Dear Community,

    I would like to change my privacy and online safety settings but I do not have access to them because a password is required.Even though I have one I can not log in because I must wait for an update on my security information.This will take place in 26/9/2019.At
    this point my access is restricted only to Outlook and Skype.I would really like to be able to change my privacy settings before that specific date as some changes from that section are necessary in order to play Sea of Thieves.Your help would be appreciated.
    I am afraid this is not possible. You will need to wait till the wait period is over after then only you will be able to edit security settings.
  5. XBF Diego M Win User

    Game issue associated with account problem

    Hi George,

    Thank you for taking the time to post on the forums looking for help. We'll be locking the thread as the question has been answered. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps didn't help resolve the issue, please feel free to create your own thread asking for assistance. Thank you and have a great day!

    Have a great one!
  6. GEORGE MAKRO Win User

    Game issue associated with account problem

    Paul1708

    You have been most helpful.Thank you a lot!
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Game issue associated with account problem

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