Game not accesible

Discus and support Game not accesible in XBoX Games and Apps to solve the problem; I have redeemed a game code, it's showing on my order history, but I can't start game, it redirects to Microsoft store... Discussion in 'XBoX Games and Apps' started by TheBlackArroVV, May 2, 2021.

  1. Game not accesible


    I have redeemed a game code, it's showing on my order history, but I can't start game, it redirects to Microsoft store

    :)
     
    TheBlackArroVV, May 2, 2021
    #1
  2. andykoster Win User

    Elite application

    Try re downloading and it should be accesible Thu the my games section
  3. XBF Steven R Win User

    Accesibility

    Hey there
    enricoanzelmo
    ,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a
    new thread asking for assistance.
  4. enricoanzelmo Win User

    Accesibility

    The problem is solved automatically
  5. {Parity} Win User

    Accesibility

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. Nathan Roberts (Sunk Win User

    accesibility

    Hey there, Acedia EU

    Welcome

    No, this will not be possible. Only the Xbox Enforcement team can unsuspend accounts, and they won't want to do this as it goes against the ban.

    Sorry,

    Regards,
Thema:

Game not accesible

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