Game not Showing up on Games Section or on Microsoft Store

Discus and support Game not Showing up on Games Section or on Microsoft Store in XBoX Games and Apps to solve the problem; Basically, I uninstalled a game due to problems, and wanted to reinstall it. Once I went to the store, it didn't show up anywhere! I tried it online... Discussion in 'XBoX Games and Apps' started by KellyTubeHD5315, Dec 27, 2018.

  1. Game not Showing up on Games Section or on Microsoft Store


    Basically, I uninstalled a game due to problems, and wanted to reinstall it. Once I went to the store, it didn't show up anywhere! I tried it online and reinstalled it, but when I went to my Games section, it never showed up. I
    also used another game and it never showed up either! (They are both internal games.) Please help as soon as you can.

    :)
     
    KellyTubeHD5315, Dec 27, 2018
    #1
  2. KellyTubeHD5315 Win User

    Game not Showing up on Games Section or on Microsoft Store

    I still need a response, as it still doesn't work.
  3. KellyTubeHD5315 Win User

    Game not Showing up on Games Section or on Microsoft Store

    The only problem is with the two games that I listed, they won't show up if I search them up on the Xbox Store or on the lists on the store.
  4. pawncrackers Win User

    Game not Showing up on Games Section or on Microsoft Store

    Hi there,

    Can you tell us which game it is you are trying to find? That way, the community can better help you. :)

    Best,

    L
  5. KellyTubeHD5315 Win User

    Game not Showing up on Games Section or on Microsoft Store

    Hey there, Fortnite should 100% be on the store. Is your Xbox acting fine apart from this? Can you install other games?
    Yes, can install other games on the store and can play them.
  6. XBF Diego M Win User

    Game not Showing up on Games Section or on Microsoft Store

    Hi Kelly,

    Both games are definitely in the Microsoft Store so your Xbox's operating system software may be bugged and will need to be factory reset. Before we do that though we can try a simple

    hard reset and power cycle
    of your system.

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 5 minutes.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.

    Give that a try first and let us know the results.
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Game not Showing up on Games Section or on Microsoft Store

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