Game Pass App on Android Notification problem

Discus and support Game Pass App on Android Notification problem in XBoX Games and Apps to solve the problem; Everytime I opena nd close my Game pass app on my phone (Samsung S20) I get the notifiction "Your childs account has been suspended. Click here to find... Discussion in 'XBoX Games and Apps' started by ChrisAllen_Blade, Jul 22, 2021.

  1. Game Pass App on Android Notification problem


    Everytime I opena nd close my Game pass app on my phone (Samsung S20) I get the notifiction "Your childs account has been suspended. Click here to find out how this affects them". This has been going on now for over two months even though my son is 20 and no longer suspended. I have removed him from the family acount, re added him and then removed again. I have also signed out of the app and signed back in again and also deleted the app and reinstalled it.

    Teh message still appears everytime the app starts. I was hoping it would eventaully go away but it hasnt so I though I would try this after not really gettign anywhere with MS support.

    Thanks

    :)
     
    ChrisAllen_Blade, Jul 22, 2021
    #1
  2. Francia J. Win User

    Game Pass App on Android Notification problem

    Got it. Do you have an Xbox App where we can manage your notification settings from there?
  3. ChrisAllen_Blade Win User

    Game Pass App on Android Notification problem

    I do have those apps and do not receive the notification on those two.
  4. Francia J. Win User

    Game Pass App on Android Notification problem

    Thank you so much. Aside from Xbox Game Pass App, do you have an "Xbox" App and Xbox Family Settings App? If yes, can you please sign in from there and check if the same notification will show up?
  5. ChrisAllen_Blade Win User

    Game Pass App on Android Notification problem

    Hi,

    Thanks for your efforts with this. There is nothing else that I need. If you could escalate please, that would be ideal.

    Thanks again
  6. ChrisAllen_Blade Win User

    Game Pass App on Android Notification problem

    Turned all notifications off and it's still the same. :(
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Game Pass App on Android Notification problem

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