Game Pass games crashing my Xbox

Discus and support Game Pass games crashing my Xbox in XBoX Games and Apps to solve the problem; Hello, I recently got a Game pass ultimate subscription, after getting it my wife and I tried playing Gears 5 (Game Pass Edition), but the game would... Discussion in 'XBoX Games and Apps' started by BradBartee, Oct 1, 2019.

  1. BradBartee
    BradBartee Guest

    Game Pass games crashing my Xbox


    Hello,

    I recently got a Game pass ultimate subscription, after getting it my wife and I tried playing Gears 5 (Game Pass Edition), but the game would crash every time it tried to load into the first mission, I had heard they were having trouble with their servers
    so I uninstalled it and played Star Wars Battlefield 2 (from EA access) story mode. After finishing that game I decided to try Gears 5 again but it had the same issue, I then decided I would try to chase achievements in Middle Earth: Shadows of Mordor (Game
    Pass Edition) but the game would not load to the title screen and would crash my Xbox, So I decided to try Middle Earth: Shadows of War (Game Pass Edition) the game would crash after roughly 5 minutes of play. I then Downloaded the PC (beta) client and tested
    a few games on it (ME:Shadows of War and Horizon4) but anything I played on my PC worked fine. I decided to try a small game so I grabbed Hollow Knight (Game Pass Edition) and it worked fine, I tried a game my wife wanted Rise of Tomb-raider (Game Pass Edition)
    but again the game crashes my Xbox after a few minutes of play. I installed a couple games that I own directly (Dragon Age Inquisition,Diablo,Slime Rancher,Dark Souls) and all theses game run flawlessly.

    I have tried hard resets, I logged out and back in, I did a factory reset, I connected my Xbox directly to my modem and Game Pass games crashing my Xbox persists.

    Any recommendations?

    :)
     
    BradBartee, Oct 1, 2019
    #1
  2. XBF Crystal P Win User

    Game Pass games crashing my Xbox

    Hey there BradBartee,

    Thanks for the reply and update on the issue. Due to being part of the insider program, this enables beta updates to help test. We recommend to
    provide feedback to the Xbox Insider Program for more assistance.

    Hope this helps.
  3. BarrelBurrito01 Win User

    Game Pass games crashing my Xbox

    Are you apart of the xbox insider program? Do you have an external hard drive? If so then try moving the games that crash to the other hard drive. Are you on an xbox one, s or x? Is your console set to instant on? If so try changing it to energy saving.
    Not really sure what else to do since you have already hard and factory reseted.
  4. BradBartee Win User

    Game Pass games crashing my Xbox

    Xbox One S (older model with the disc drive)(bought shortly after the S was released), I do not have an external hard drive, haven't tried the eneregy saver mode, I am not a part of the Insiders program, as far as I know.
  5. nielubiebudyniu Win User

    Metro Exodus - Launch nothing happens PC

    HERE IS A WORKING SOLUTION TO Metro Exodus crashing in XBOX Game pass for PC. This worked for me 100% each time the game crashed, and after trying to uninstall it I got stuck with unplayable game, unremovable game files. I went through points 1-5. I managed
    to beat the game after several crashes and remove it recovering 60 GB disk space ;) .

    So if anyone has issues with Metro Exodus crashing on PC/XBOX GAME PASS and is unable to sucessfully uninstall the game and free the disk space do this:

    1. Uninstall XBOX Game Pass for PC APP
    2. go to your Windows 10 Update Menu and Press Update
    3. restart Windows
    4. Install Xbox game pass App again
    5. Open Xbox game pass App and Press Install Metro Exodus (it will not take long because the game is already there, just a tiny part of it will be brought back).
    This way the game should be playable again or , if you wish you may NOW finally unistall it and free your disk space.

    This will not stop the ME from crashing but will make it playable und uninstallable :)

    The tricky part is that when the game crashes and we want to uninstall it, some part of the Windows update is removed with it but not the game so the disk space cannot be freed nor game started untill you do the points 1-5 and get your Windows updated again.

    This problem has been known for a few weeks now but no patch from XBOX so far.

    I hope this will help :)
  6. CoreyJackson1 Win User

    Gears 5 won’t start

    I have the ultimate game pass. I cant get past the start up screen... it crashes when i press A to play. Ive rebooted my xbox, reset it, deleted my account, and unistalled then reinstalled the game
Thema:

Game Pass games crashing my Xbox

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