Game Pass games freezing/crashing

Discus and support Game Pass games freezing/crashing in XBoX on Consoles to solve the problem; For the past 2 weeks my game pass games have not been playing properly, they either freeze or just crash unexpectedly. Fifa 20 simply gets stuck in a... Discussion in 'XBoX on Consoles' started by Siviwe02, Feb 21, 2021.

  1. Siviwe02
    Siviwe02 Guest

    Game Pass games freezing/crashing


    For the past 2 weeks my game pass games have not been playing properly, they either freeze or just crash unexpectedly.

    Fifa 20 simply gets stuck in a loading screen after opening it for about 2 minutes and before matches.

    Forza Horizon 4 crashes before the loading screen even appears

    UfC3 also freezes but this occurs less frequently.

    F12019 also gets stuck on a loading screen before races.

    Not sure if this is limited to game pass games only, but I suspect it to be the problem.

    I would appreciate any help or suggestions on fixing the issue

    :)
     
    Siviwe02, Feb 21, 2021
    #1
  2. XBF Mohammed C Win User

    Game Pass games freezing/crashing

    Hello Siviwe02, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    In order to get your issue resolved, I recommend following the troubleshooting steps here:

    First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. Christyna64 Win User

    Xbox Restoring

    Here is a Xbox Support page on game crashes and freezes.

    https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution
  4. mak__15 Win User

    The Outer Worlds started crashing today in game pass for PC version. Any hotfix coming?

    It is game crash on account of Game Pass because when you buy the game, it does not crash. It is really bad. I am on an important mission with no other way of entering a room then the front door. as soon as I pass the threshold, it crashes the game AND Game
    Pass.
  5. Christyna64 Win User

    Game won't start

    If a hard reset doesn't work here is some more information on game crashes and freeze.

    https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution
  6. XBF Lance J Win User

    My game keeps crashing

    Hey Nightwing,

    Thank you for reaching out! I would suggest letting the installation finish. If the game continues to crash afterwards, please refer over to our

    Game Freeze/Crash solution.
    Hope this helps! :D
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Game Pass games freezing/crashing

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