Game pass issues

Discus and support Game pass issues in XBoX on Consoles to solve the problem; I started the 3 months trial for $1 on Friday. It seemed to work fine. Downloaded a game and played it. I go in today and can't get the screen that... Discussion in 'XBoX on Consoles' started by julieedwards4, Apr 16, 2019.

  1. Game pass issues


    I started the 3 months trial for

    $1 on Friday. It seemed to work fine. Downloaded a game and played it.

    I go in today and can't get the screen that says "install" when I choose a screen.

    It just keeps giving me the screen that tells me to "get game pass" I already have it.

    I'm signed in and online. I checked my payment and there is no problem with that. Not that I can tell. Paypal tells me the payment is fine.

    So anyone else having this problem? What am I doing wrong??? just can't seem to get to that install screen like i did on friday.

    :)
     
    julieedwards4, Apr 16, 2019
    #1
  2. A1exCh Win User

    Issues with game pass

    I forgot to comment that I already tried removing and re-downloading my account in my xbox but that solution did not work.
  3. Obsessive Power Win User

    Game Pass Issue

  4. julieedwards4 Win User

    Game pass issues

    Yep, the power cycle worked. The first time I tried it this morning, I only turned off the console. I didn't know you had to unplug it too. That did it. Thank you.
  5. julieedwards4 Win User

    Game pass issues

    Oops. I mean "When I choose a game", not screen.

    I choose a game I want to download and click on it and it tells me to get game pass

    I already have it, so I'm confused
  6. Smwutches Win User

    Game Pass issues

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

Game pass issues

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