Game Pass PC error with pricing

Discus and support Game Pass PC error with pricing in XBoX on Windows to solve the problem; Is there anyone that's a current sub of Game Pass and primarily uses it on Windows 10, that went to get the beta for Game Pass on PC (for a 1$) and... Discussion in 'XBoX on Windows' started by CadenzProduxion, Jun 12, 2019.

  1. Game Pass PC error with pricing


    Is there anyone that's a current sub of Game Pass and primarily uses it on Windows 10, that went to get the beta for Game Pass on PC (for a 1$) and when you go to checkout, it wants to charge 4.99 instead of the 1$???

    I've read there is issues with already having a sub. So should I cancel current game pass and sub to the new PC Game Pass.?? I don't own an Xbox One so PC is my primary platform for gaming.

    :)
     
    CadenzProduxion, Jun 12, 2019
    #1
  2. XBF Leo G Win User

    Game Pass PC error with pricing

    Hello CadenzProduxion,

    Thank you for posting on the Xbox forums. The Xbox Game Pass and
    Xbox Game Pass on PC
    are two different subscriptions. If you cancel your Xbox Game Pass, it will not change the error with purchasing Xbox Game Pass on PC. The Xbox Game Pass subscription will give you access to Xbox Play Anywhere games that you can use
    on your computer. Xbox Game Pass on PC will give you access to the Xbox Play Anywhere games, and other PC games that are not available on the standard Xbox Game Pass subscription. Have you recently purchased and cancelled Xbox Game Pass for PC. This offer
    is only available for customers that have never owned Xbox Game Pass on PC. If you meet the criteria for the discount on the subscription, we suggest reaching out to our
    Xbox Support Team to investigate the billing section of your account. We will provide steps on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Payment & billing
    5. Select Show contact options
    6. Choose your preferred method of contact
  3. CadenzProduxion Win User

    Game Pass PC error with pricing

    Thank you for the reply. I reached out to Support via chat and after an hour there really was no favorable resolution. They were extremely patient and asked that I hold on a few occasions (about three) while they further research my support topic.

    I waited a few hours and just happened to open the XBOX Beta App (where the New Game Pass library is located) and I tried to purchase the subscription again for $1 and guess what, it worked and I was able to get the promotional price.
  4. StuartATrueRed Win User

    Game Pass Ultimate

    If it's going to be the same price, then don't bother unless you have a PC and want to take advantage of Game pass for PC too.
  5. tec70 Win User

    Life is strange

    PC pricing is £3.99 for Ep1 and £14.39 for the Season Pass - pretty much on par with Telltale Games.
  6. Le Doodz Win User

    -State of Decay-Year one edition.

    I saw that state of decay was new on the Xbox Game Pass, but still cost 19,99 €, wich is the game price even without game pass.

    So i'm wondering what's the point ?

    Is there an error here ?
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Game Pass PC error with pricing

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