Game Pass problems

Discus and support Game Pass problems in XBoX Games and Apps to solve the problem; Hi. I had 3 Metro games on Xbox Free game pass trial, suddenly Exodus just went bye bye so I was like OK with the other 2 games, Last light and 2033... Discussion in 'XBoX Games and Apps' started by JohanRe, Oct 17, 2020 at 11:13 AM.

  1. JohanRe
    JohanRe Guest

    Game Pass problems


    Hi.

    I had 3 Metro games on Xbox Free game pass trial, suddenly Exodus just went bye bye so I was like OK with the other 2 games, Last light and 2033 Redux, But from time to time they / u **** up so they cant be played, I'v reinstalled 1 time and it helped, but
    its so annoying to lose all the progress 1 have made.

    Now I get the error code again: "Metro 2033 Redux är för närvarande inte tillgänglig i ditt konto. Felkoden är 0x803F8001 om du behöver den". I'v played just a day ago..

    The error code 0x803F8001. Why and plz help me play my games I today pay for.

    Regards John

    :)
     
  2. PopFercho1230 Win User

    problem with game pass

    thanks for the information, you know when it will be solved ?
  3. XBF Paul M Win User

    Problem Game pass

    Hiya!

    Paul from The Xbox Forums Team here to assist with the issue, it looks like you're trying to pay for game pass but the payment method isn't a valid one. What I recommend doing is

    Contacting Customer Support
    for further assistance on this issue. I hope this helps.

    Happy Gaming!

    Paul Xbox Forums Team!
  4. EeriestSafe65 Win User

    game pass problem

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  5. NaZoooom Win User

    game pass problem

    Hi DarkestChunk773,

    These costs, were they added by Microsoft or your bank? When you look at your billing history via your Microsoft Account what figure do you see?

    It could be that you were charged fees by your bank which would be out of Microsofts Control.

    Hope this helps :)
  6. kRevali Win User

    Game Pass Problems

Thema:

Game Pass problems

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