Game Pass Says I Have to Re-join

Discus and support Game Pass Says I Have to Re-join in XBoX Games and Apps to solve the problem; So since Game Pass Ultimate is launching I’m wondering if there is a crossover issue with regular Game Pass. I have a Game Pass membership and when I... Discussion in 'XBoX Games and Apps' started by DavidAtkeisson, Aug 14, 2019.

  1. Game Pass Says I Have to Re-join


    So since Game Pass Ultimate is launching I’m wondering if there is a crossover issue with regular Game Pass. I have a Game Pass membership and when I select a game to download the “install” option is no longer there and instead “join game pass” is in its
    place. When I select join game pass the option to buy ultimate shows up and the regular game pass option says “you’re already a member” so I’m stuck. Any solutions?

    :)
     
    DavidAtkeisson, Aug 14, 2019
    #1
  2. XBF Amber M Win User

    Game Pass Says I Have to Re-join

    Hi David,

    Thanks for your reply! To report a problem you're experiencing on your Xbox One console, you may do so via the Xbox Insider Hub app (even if you aren't enrolled in the program) so that the information goes to the necessary team directly.

    1. Press and hold the Xbox button.
    2. On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.

    For more detailed instruction on how/what to do when reporting, I recommend taking a quick look at our support article entitled How to
    provide feedback as an Xbox Insider
    which can give you some guidance in that area.

    I hope that this information helps out a bit more.
  3. DavidAtkeisson Win User

    Game Pass Says I Have to Re-join

    Im not finding where to report a problem on the console.
  4. denis97g Win User

    Game Pass Says I Have to Re-join

    try to remove and redownload your profile and see if it then displays the install option.
  5. tejo chase Win User

    Game Pass Says I Have to Re-join

    I believe this covers it you are not alone so it looks like a bug that is/has been sorted.

    For those of you who lost Gold and Game Pass privileges: We’ve captured the full list of affected accounts and are making a change to get you back up and running. You don’t need to take any further action,
    and you’ll receive a system notification once that fix to your account has completed.



    If your experiencing this, please make sure to file a bug with Report-a-Problem on the console. We're seeing some reports from a small sub-set of users and are investigating; we do not believe that this is
    affecting everyone at this time. If you have not yet filed a bug and are seeing the same behavior, please make sure to file one on the console when you see it.
  6. Zorap Win User

    Game Pass Says I Have to Re-join

    Try to hard shutdown your xbox by pressing on xbox button for 10 Secs
Thema:

Game Pass Says I Have to Re-join

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