Game Pass Ultimate and multiple users

JADEgiraffe · May 29, 2022

Hi.

My DH has a Series X and Game Pass Ultimate. We got our girls a Series S each for Christmas, and were under the assumption that we'd be able to use his GPU with their gamertags/Xboxes.

Through a LOT of error, we were told that we could only have 1 other user on GPU, so DH got me GPU, so we'd have 1 girl on each account. Problem we have is that it won't let them access GP without us being signed into their Xbox, but this then prevents DH from using his Xbox.

For instance, both girls were playing Minecraft today. DH tried to play Forza (which he actually owns!), but it came up saying that he was already signed into another console. He clicked continue and it immediately stopped the oldest playing Minecraft (he was signed into her Xbox).

What are we doing wrong? We've been attempting to deal with this for nearly 6 months, and I feel like throwing them all out the window!!! We did having it working a one point, but goodness knows what happened to stop that and try to make it work again.

Any help, advice and tips would be gratefully appreciated.

Thank you

:)

Smwutches

In order to share the subscription with other users, you have to set a console as your Home console. https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox You can only have 1 console set as your Home at a time. So he would need to set a console as hos Home that they could use and then he can be signed into his own console and use his subscription there.

RedCarGamer

You will have 13 months of Game Pass Ultimate. But this only works if is the first time you have Game Pass Ultimate, doesnt work in users that already had Game Pass Ultimate (this counts trial also).

RoyalWiener69

Hi i use to have a similar problem have you tried clicking install and see if it corrects its self

Yes and I hastily clicked cancel as I saw it was indeed trying to install again. Then I went and checked the other account and it says "Play" on that account so is still recognised as installed on that account. But on mine it's legitimately trying to make
me install it twice lol. Need a fix please.

Korhog

it is issue, maybe you should connect with support. The game must be installed only one to both accounts

Jesse E'

It isn't an issue on Xbox where sharing can be achieved by making the console your Home Xbox. See here https://support.xbox.com/en-US/help/hardware-ne...

It isn't quite the same on PC sadly.

Game Pass Ultimate and multiple users