Game pass ultimate charged me 17$ instead of 2$ for the first 2 months

Discus and support Game pass ultimate charged me 17$ instead of 2$ for the first 2 months in XBoX Sales and Promo to solve the problem; Right now, it is written on the website that the first 2 months cost 2$ for a limited time and after that the price is 17$ per month. I just subscribed... Discussion in 'XBoX Sales and Promo' started by FlyJonat, Sep 9, 2019.

  1. FlyJonat
    FlyJonat Guest

    Game pass ultimate charged me 17$ instead of 2$ for the first 2 months


    Right now, it is written on the website that the first 2 months cost 2$ for a limited time and after that the price is 17$ per month. I just subscribed to game pass ultimate and I got charged 17$ (this 15$ too much).

    How do I get refund the difference? I live in canada by the way. If I have to call a number, I would prefer a number in french, not english.

    :)
     
    FlyJonat, Sep 9, 2019
    #1
  2. pawncrackers Win User

    Game pass ultimate charged me 17$ instead of 2$ for the first 2 months

    Hi there,

    In addition to the advice posted, please be mindful when you make purchases.
    You will be shown the amount you pay
    , BEFORE you commit to purchasing a product via the Microsoft Store. If you are currently a subscriber to Xbox Game Pass/Ultimate, this offer will not apply and you will be charged the normal price,
    as what has seemed to have happened. Be sure to read the Terms and Conditions of the offer.

    Hope this helps,

    L
  3. JPayne9901 Win User

    Game pass ultimate charged me 17$ instead of 2$ for the first 2 months

    hi there, FlyJonat

    for a refund you will need to contact xbox support through this link :)

    i hope this has helped you today
  4. XBF Brad A Win User

    Xbox game pass ultimate help

    Hi Shaunie,

    You will not be charged extra. For example if you purchase the 2 months of ultimate for 2$. You also have 12 months of Xbox live gold. You will end up with 14 months of Ultimate game pass.

    Thanks,

    Brad
  5. JapyoStylez Win User

    Game pass

    Looks like i got ultimate while i dont game on pc lol.. so what happens now ?

    I pay 2 euro every month till may?

    Or did i pay only 2 euro for gamepass till may? Or Will it charge additional 2 euro after 2 month?

    The email that I got from microsoft that tells a different story:

    Thanks for subscribing to Xbox Game Pass Ultimate. We’re happy you’re here.

    We've charged € 2,00 to MasterCard for your first month of Xbox Game Pass Ultimate.

    You'll be billed every month at € 2,00 until you cancel. We'll email you ahead of time if that price ever changes.
  6. XA JJKILLERs Win User

    Does Xbox Game Pass Ultimate have "secret" billing charges?

    Hello all.

    Today I decided to get the 2-months-for-$2 deal for Game Pass Ultimate. I saw the message about how Xbox will take $2 for the first two months and then apply appropriate fees for the months afterwards. Seemed straightforward enough.

    However I only wanted the 2 months, so I went to cancel the subscription/recurring payments. From my understanding, this would let me keep my 2 months of G.P.U. without costing me anything more than the originally promised $2 charge.

    My question is this: Why on Earth is Xbox telling me my next charge (now cancelled) was going to be on 5/30/2020? That's EIGHT months away, not two!

    I suppose a more appropriate question is: Am I going to be charged the full Game Pass Ultimate fee for 6 months that I never agreed to?

    If so I guess I'd better just cancel it all right now before I forget. Someone please shed light on this.
    When you get gpu you convert all your gold to gpu
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Game pass ultimate charged me 17$ instead of 2$ for the first 2 months

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