Game pass ultimate don't work

Discus and support Game pass ultimate don't work in XBoX Sales and Promo to solve the problem; Hello, I have problem, few day ago i subscribed xbox live gold and later I wanted to upgrade this to xbox ultimate game pass. It took my money but I... Discussion in 'XBoX Sales and Promo' started by AlarmingWolf1, Sep 7, 2019.

  1. Game pass ultimate don't work


    Hello, I have problem, few day ago i subscribed xbox live gold and later I wanted to upgrade this to xbox ultimate game pass.

    It took my money but I don't have this subscription and in history of purchase I don't see billing for game pass ultimate but money for that were taken. So what can I do with that? I called to support and they didn't knew as well.

    :)
     
    AlarmingWolf1, Sep 7, 2019
    #1
  2. Math45500 Win User

    Game pass ultimate don't work

    Bonjour, normalement l'abonnement Utilimate contient du Xbox Live Gold et cet abonnement est aditionel.

    Pouvez vous aller sur votre console :

    Paramètres -> Compte -> Abonnement.

    Et renseignez moi les informations que vous voyez l'écran. Tel que la date de facturation ou si l'abonnement est actif. Vous pouvez aussi prendre une photo, ça sera plus simple :)

    Cordialement.
  3. Onyx Is Here Win User

    Game pass ultimate don't work

    Sorry to hear it. Please log in to
    https://account.microsoft.com/services
    to see if the membership was applied to your account. Remember, if you're on the Xbox One while you play it can take up to 24 hours for the new membership to fully populate your account.

    If the membership is not listed on your account then you'll need to first ensure you're on the proper account that you purchased the membership on. You could also contact support via
    https://support.xbox.com/contact-us for more help
  4. steeledwand7664 Win User

    Game pass ultimate don't work

    Where did you purchase it from?

    If PC You want to make sure you were signed into the same account that you use on your Xbox console.

    If Xbox console you can check your subscriptions on the console by going to the settings screen and under the account tab there would be a choice for subscriptions.
  5. RedCarGamer Win User

    Gamepass ultimate Russia

    You will have 13 months of Game Pass Ultimate. But this only works if is the first time you have Game Pass Ultimate, doesnt work in users that already had Game Pass Ultimate (this counts trial also).
  6. napalm 31337 Win User

    Key redeem error

    Do you have Game Pass or Game Pass Ultimate? Because the error speak about "conversion", maybe you are trying to redeem an Xbox Live code of a different region and conversion to Game Pass Ultimate don't work in this way. As additional information the codes
    are always region assigned.
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Game pass ultimate don't work

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