Game Pass Ultimate - Insider promotion query

No, that was a promotion for upgrading to Game Pass Ultimate. What you need to do is renew your Game Pass Ultimate subscription.

If you have already signed up fro Game Pass Ultimate, then any new promotions will not valid. These promotions are designed and aimed at gamers who have not signed up for Game Pass Ultimate yet.

Hello Javier,

Thanks for reaching out to the forums. We see you have a question on a
Ultimate game pass promotion. If you have had Ultimate game pass in the past you will not be able to get the promotion. The 1$ promotion is for new customers to Ultimate game pass.

Thanks,

Brad

Hi Raphael,

Thanks for coming to the forums. Promotions only last a certain length of time. If you upgrade now to the Ultimate game pass, it will convert any remaining time of Xbox live gold to Ultimate time. So for example if the promotion is for 3 months, you will
have 3 months and a week of ultimate. Here is the Ultimate
game pass FAQ.

Thanks,

Brad

To clarify a little further, if he bought the $1 promotion it was for Game Pass Ultimate, not just Game Pass. Game Pass Ultimate includes Gold and Game Pass so if you already have a subscription for those when you purchase Ultimate, the remaining subscription
you have is cancelled and upgraded to Ultimate as well (meaning he would have had Game Pass Ultimate through December). By cancelling Game Pass Ultimate, it would have also cancelled his Gold.