Game Pass Ultimate not showing up in Xbox App

Discus and support Game Pass Ultimate not showing up in Xbox App in XBoX Games and Apps to solve the problem; Hello everyone, Yesterday I bought the Game Pass Ultimate that was available so I can have a look at the games and perks that are available. I... Discussion in 'XBoX Games and Apps' started by Froggyyyy, Oct 28, 2020.

  1. Froggyyyy
    Froggyyyy Guest

    Game Pass Ultimate not showing up in Xbox App


    Hello everyone,

    Yesterday I bought the Game Pass Ultimate that was available so I can have a look at the games and perks that are available. I installed the Xbox App on my computer, and whenever i login it looks as if the subscription hasn't synced u with the account or
    something like that (because the game pass tab isn't showing up).

    I honestly have tried to contact support yesterday but it didn't really seem to go anywhere. I have tried all the below methods:

    - Repair function found @ Windows Settings > Apps & Features > Xbox App

    - Reset function found @ Windows Settings > Apps & Features > Xbox App

    - Re-installed the Xbox App.

    - Attempted to clear Microsoft Store Cache using - wsreset.exe



    - Attempted to clear cache for other apps using - wmic useraccount get name,sid (to check current user account)

    then navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

    and deleted account noted by sid.

    --------------------------------------------------------------------------------------------------------------------------------------

    I have also confirmed with support that the subscription exists and is active. Nothing from the above methods or anything really helped. If any of you would like to suggest me anything that could help, please feel free to share.

    Game Pass Ultimate not showing up in Xbox App :(

    :)
     
    Froggyyyy, Oct 28, 2020
    #1
  2. BarrelBurrito01 Win User

    Xbox live

    You can use the microsoft rewards app to save up points to redeem for xbox live, game pass or game pass ultimate.
  3. darkist1 Win User

    Game Pass

    There's actually an app for it as well, its the Xbox Game Pass Ultimate app.
  4. Deriium Win User

    XBox live Gold

    Its the same Account on my XBox and on here. The Subscription doesnt show up there too. Does my Subscription stop when i purchase xbox game pass ultimate? Maybe thats why its gone cause my XBox game pass ultimate just expired
  5. StuartATrueRed Win User

    Xbox live gold to Game Pass

    Why do you even have Xbox Live Gold if you do not have an Xbox? Anyway Game pass Ultimate changes gold to Game Pass Ultimate. yes you can do it from your PC. Just launch the Microsoft Store, then search for Xbox game pass, when it shows up, scroll to subscriptions
    and choose the one you want.
  6. Christyna64 Win User

    Xbox Live Glitch

    When you upgraded to Game Pass Ultimate it converted the Xbox Live into Ultimate, which is why it might show Xbox Live canceled on the date you see. Also, buying any Xbox Live, Game Pass codes will be converted into the Game Pass Ultimate subscription time.

    Xbox Game Pass Faqs

    https://www.xbox.com/en-US/xbox-game-pass#faq
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Game Pass Ultimate not showing up in Xbox App

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