Game pass ultimate not working properly.

Discus and support Game pass ultimate not working properly. in XBoX Games and Apps to solve the problem; This is an issue I am experiencing on my Xbox One console I am currently having issues with opening game pass ultimate, EA play, Xbox Live Gold and my... Discussion in 'XBoX Games and Apps' started by MaryDamen, Jun 9, 2021.

  1. MaryDamen
    MaryDamen Guest

    Game pass ultimate not working properly.


    This is an issue I am experiencing on my Xbox One console

    I am currently having issues with opening game pass ultimate, EA play, Xbox Live Gold and my All owned games. However, I can load up the games I have installed from the game pass. When I try to open Xbox Game pass in Full Library it gives me the advertisement for it and the option to join now, despite me paying for this month's payment. When I try to open All owned games, it just says "here you'll see digital purchases". But that's not all, I am currently game sharing with someone and they are still able to access and download games from game pass ultimate and see all of their owned games. Thank you for taking time to read this. please send help.

    :)
     
    MaryDamen, Jun 9, 2021
    #1
  2. MaryDamen Win User

    Game pass ultimate not working properly.

    Thank you so much, this really helped me out.
  3. PatchworkPizza Win User

    Ultimate Game Pass not working properly

    I hope this helps too, thanks for the suggestion
  4. PatchworkPizza Win User

    Ultimate Game Pass not working properly

    I am 100% I bought the Ultimate Pass, I've already tried power cycling the console and nothing has changed. Thank you for the suggestion though
  5. XBF Ihssane Z Win User

    Game pass ultimate not working properly.

    For such cases, our suggestion here, attempt a Soft Factory Rest Xbox Support by selecting the following:
    Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.
  6. AridLizard Win User

    Ultimate Game Pass not working properly

    you can confirm that you bought Ultimate Game Pass by checking your order history at the following link

    https://account.microsoft.com/billing/orders

    and you can also check to make sure Ultimate Game Pass is active at the following link

    https://account.microsoft.com/services/

    if all else fails you can chat directly with Xbox support or request a call back.

    go to https://support.xbox.com/en-US/contact-us

    Select Billing & accounts in the category area

    Select See other options

    Select Payment and billing

    Select Show contact options

    Select Chat with Xbox Support or Request a call from Support

    hope this helps
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Game pass ultimate not working properly.

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