Game Pass Ultimate not working

Discus and support Game Pass Ultimate not working in XBoX Games and Apps to solve the problem; I can install games but not play them (getting the "To play this, you'll need to buy it" message). It's been like this since friday (Blair Witch... Discussion in 'XBoX Games and Apps' started by HazeeDnB, Sep 7, 2019.

  1. HazeeDnB
    HazeeDnB Guest

    Game Pass Ultimate not working


    I can install games but not play them (getting the "To play this, you'll need to buy it" message). It's been like this since friday (Blair Witch release). Already contacted the support via chat and waiting for an email with solution (I hope) but I'm posting
    this with hope of faster resolution (and because Gears 5 is just around corner). Already tried everything from restarting, removing account, changing home console to reseting xbox... and still can't play any game from Game Pass/Gold even though I have active
    Ultimate subscription.. thanks for any advice!

    :)
     
    HazeeDnB, Sep 7, 2019
    #1
  2. RedCarGamer Win User

    Gamepass ultimate Russia

    You will have 13 months of Game Pass Ultimate. But this only works if is the first time you have Game Pass Ultimate, doesnt work in users that already had Game Pass Ultimate (this counts trial also).
  3. FreakRoach Win User

    Xbox ultimate game pass

    Ik wil deelnemen aan de ultimate game pass maar het werkt niet
    Translation: I want to participate in the ultimate game pass but it doesn't work.

    Could you please explain what is the error you are getting when you try to subscribe to Game Pass Ultimate?
  4. brandontyler Win User

    "This code is not currently supported for conversion to your Xbox Game Pass Ultimate subscription"

    Found some more fine print: "Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console). "
  5. Smwutches Win User

    Problem with the association between Gold and Game Pass Ultimate.

    Unfortunately you would have to purchase gold again if that is what you want. Before purchasing the promotion, you are warned that whatever gold or regular game pass you have on your account will be converted to Ultimate Game Pass and cannot be converted
    back.

    Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).
  6. Smwutches Win User

    Game Pass Ultimate Cancelled My Xbox Live Subscription

    No. As stated before you upgrade, once you're current subscription is converted, there is no way to go back.

    Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).
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Game Pass Ultimate not working

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