Game Pass Ultimate subscription fails to load on Xbox PC app?

Discus and support Game Pass Ultimate subscription fails to load on Xbox PC app? in XBoX on Windows to solve the problem; I recently changed payment method for my subscription and the payment went through fine. However every time I use the Xbox app I get the message that... Discussion in 'XBoX on Windows' started by Senyac77, Dec 11, 2020.

  1. Senyac77
    Senyac77 Guest

    Game Pass Ultimate subscription fails to load on Xbox PC app?


    I recently changed payment method for my subscription and the payment went through fine. However every time I use the Xbox app I get the message that the subscription failed to load. This is very annoying as I can't play any games without the subscription.
    When I go to manage subscription it comes up as all ok? Please help.

    :)
     
    Senyac77, Dec 11, 2020
    #1
  2. XBF Brad A Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
  3. XBF Brad A Win User

    Xbox Live code turning into ulitmate pass

    Hello Packsteel,

    Thanks for coming to the forums. When you have an active Ultimate game pass subscription, any code redeemed converts to Ultimate subscription. In this case 12 months of Xbox live gold convert to 4 months of Ultimate game pass. The ultimate game pass subscription
    is three subscriptions in one, Xbox live gold, Game pass for console, and Game pass for PC. Here is the

    Ultimate game pass FAQ
    for more information.

    Thanks,

    Brad
  4. XBF Amber M Win User

    Game Pass Ultimate

    Hi LiviaCruz1,

    Thanks for reaching out to us in the forums with this question. In regard to the consoles that are supported for Xbox Game Pass Ultimate, it is designed for usage on PC and for Xbox One.
    Game Pass subscriptions are available for use on Xbox One and PC.
    Xbox Game Pass Ultimate works on both console and PC, and also comes with Xbox Live Gold membership.

    Xbox Game Pass for Console FAQ

    Xbox Game Pass Ultimate FAQ

    I hope that this information helps you out.
  5. XBF Leo G Win User

    game pass PC

    Hello rafaelc.s,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can switch from Xbox Game Pass Ultimate to Xbox Game Pass for PC. You will need to

    cancel Xbox Game Pass Ultimate
    and
    purchase Xbox Game Pass for PC
    if you want to only own Xbox Game Pass for PC. However, Xbox Game Pass Ultimate combines Xbox Game Pass, Xbox Live Gold and Xbox Game Pass for PC. Therefore, it may be best to simply

    turn off auto renew
    on Xbox Game Pass Ultimate and use the subscription until it runs out. Once Xbox Game Pass Ultimate has expired, you can purchase Xbox Game Pass for PC. We hope this information helps!
  6. IvánFélix Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
    oh i didn't know that, sorry. I'm gonna get a gold card then. Thanks!
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Game Pass Ultimate subscription fails to load on Xbox PC app?

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