Game Pass Ultimate suspended

Discus and support Game Pass Ultimate suspended in XBoX Games and Apps to solve the problem; Hi, on my Xbox I got a notification that my GPU was suspended. When I check in the settings, it says that it renews with the next payment on 3/6/20.... Discussion in 'XBoX Games and Apps' started by derO23, Mar 17, 2020.

  1. derO23
    derO23 Guest

    Game Pass Ultimate suspended


    Hi,

    on my Xbox I got a notification that my GPU was suspended. When I check in the settings, it says that it renews with the next payment on 3/6/20.

    The subscription was payed for on the 3/6/20, and when I check subscriptions in my MS account I get the status "all good", however it also says that the subscription will renew on the 3/6/20. Under billing the payment on the 3/6/20 is listed.

    Weird thing is that it still worked last week, and that I could start a queued download of a Game Pass title without a prompt. When I access the Game Pass section via Xbox it says "Join Game Pass" when I select a game.

    Has anyone encountered this before, and an idea how to fix it?

    Thanks in advance,



    :)
     
    derO23, Mar 17, 2020
    #1
  2. jerryserious Win User

    Game Pass Ultimate suspended

    My xbox game pass ultimate is suspended and im trying to re pay it with a gift card but it doesnt have that option
  3. WPAK Win User

    Game Pass Ultimate suspended

    ​Hi there,

    please double check
    http://account.microsoft.com/services
    to see if the subscription is showing there. If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    ​ If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Let us know the results
  4. Davide90Ita Win User

    Game Pass Ultimate suspended

    Hi Wpak,

    I have the same issue.

    Remove and re-download my profile will delete my games currently installed?
  5. Smwutches Win User

    confused with Xbox gamepass options

    There's not a separate list of Game Pass games for Ultimate. If they're in Game Pass for PC, then they're in Ultimate. If they're in Game Pass for console, they're in Ultimate. But Minecraft is not available through Game Pass for PC, only console.
  6. Njal the Blue Win User

    Xbox live membership

    If you subscribe to Game Pass Ultimate, your remaining Xbox Live converts into Game Pass Ultimate days. If the Game Pass Ultimate has run out you can either carry on with Game Pass Ultimate, or buy Xbox Live on its own. If you cancel Game Pass Ultimate
    you lose any pre paid Xbox Live time.
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Game Pass Ultimate suspended

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