Game purchased but saying I did not purchase it yet

Discus and support Game purchased but saying I did not purchase it yet in XBoX Games and Apps to solve the problem; I purchased Starwars Battlefront 2 for $60 around a year or 2 ago but recently when i tried redownloading it after getting new console it shows that I... Discussion in 'XBoX Games and Apps' started by KingWesMan, Jul 4, 2020.

  1. KingWesMan
    KingWesMan Guest

    Game purchased but saying I did not purchase it yet


    I purchased Starwars Battlefront 2 for $60 around a year or 2 ago but recently when i tried redownloading it after getting new console it shows that I havent purchased it and at the time of purchasing the game there was no game pass so that is not the
    issue. If anyone has some advice please help with this problem.

    :)
     
    KingWesMan, Jul 4, 2020
    #1
  2. Sonicnine1 Win User

    Purchased game says not purchased

    I contacted xbox support, and they said it refunded me and it just hasn't processed it yet. so it just got an error when i purchased it and i didn't know they had refunded me yet.
  3. GrowlingYapper Win User

    Purchased game says not purchased

    Whenever you buy from the store you will get an email confirming your purchase, Have you got one?

    As it now fully installed and have you tried to play it.

    Also there is a service alert which could be the problem.
  4. Temhotabot Win User

    a game i purchased says i had not purchased it

    Be sure you are using the account that originally downloaded it. Also go to your DOWNLOAD HISTORY under ACCOUNT MANAGEMENT and download it from there.
  5. Eggnogga Win User

    help!!!!!!!!!!!!!!!!!!!

    If you haven't purchased one yet, how are you new to PC gaming? That'd be like me saying, "I'm new to the Ferrari club... I don't have one yet... but I intend on purchasing one."
  6. End it movementEnd i Win User

    Xbox won't refund a purchase my game made.

    Explain that a child made the purchase that likes the play with the controller. Say this was your child. And that you did not think the child was able to purchase anything and that they have become more capable with the controller yet they did not understand
    the concept of how much a video game costs. That is a reason that they will refund. They Microsoft wont refund if beyond 14 days, or if the game was pkayed a lot. And if you played it thinking it was a gass pass game.... Just explain the child made the purchase,
    and therefore you had no idea it was a costly game.
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Game purchased but saying I did not purchase it yet

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