Game Streaming - "To continue, sign in on your console using this account"

Discus and support Game Streaming - "To continue, sign in on your console using this account" in XBoX Games and Apps to solve the problem; I cannot get game streaming to work. Every time I try to stream from the Xbox App in Windows 10, I get the message "To continue, sign in on your... Discussion in 'XBoX Games and Apps' started by NeM2K, Apr 6, 2017.

  1. NeM2K
    NeM2K Guest

    Game Streaming - "To continue, sign in on your console using this account"


    I cannot get game streaming to work. Every time I try to stream from the Xbox App in Windows 10, I get the message "To continue, sign in on your console using this account". I have signed in with the same account on both Windows 10 and the Xbox One.

    I have tried:

    • two different XBL accounts
    • two different Windows 10 PCs
    • checking all the settings you need to have enabled on the XB1 to allow streaming listed

      here
    • restarting the XB1 & PCs multiple times
    • closing & reopening the Xbox app on the PCs multiple times
    • rebooting all my network gear
    The XB1 and PCs are on the same wired network (plugged into separate switches, the switches are connected).

    When I test streaming, I get audio, but no video - just a spinning wheel instead of video. When the test completes, I get green ticks for the four quality levels.

    Not sure if it is relevant, but I constantly have issues with the app and XB1 not showing achievements I have earned. I have no issues with popping the achievements, but on XB1 it always says "We can't show your achievements right now" when looking at the
    list for the game I am currently playing, and on Xbox app it always says "Something went wrong with loading this info. Try again later. There's a problem with your internet connection". Also if I go into "My home Xbox" in the settings on the XB1 I get a spinning
    wheel forever.

    Anyone have any info about what I can try to get this working? I'm tearing my hair out over here.

    :)
     
    NeM2K, Apr 6, 2017
    #1
  2. Issues streaming? "To continue sign in on your console using this account"?

    Anyone else getting this garbage? Was working perfectly fine this morning now its giving me this garbage every time I try to stream it.
     
    K R Y P T l C x, Apr 6, 2017
    #2
  3. STREAMING ERROR: TO CONTINUE, SIGN IN ON YOUR CONSOLE USING THIS ACCOUNT

    Yeah when you add a passcode it requires you sign in with a controller because without it anyone using you network could access your xbox and account rendering the password useless.
     
    The Dustier Pie, Apr 6, 2017
    #3
  4. Game Streaming - "To continue, sign in on your console using this account"

    Hi,

    Thanks for providing us detailed information regarding the issue that you're facing. The Xbox account and the status of the Xbox Live server are important factors that we have to consider when troubleshooting issues with the Xbox app's game streaming feature.
    We also need to make sure that your device and the Xbox app are up-to-date.

    To check for service alerts, visit the
    Xbox Live Status
    page.

    Refer to the following links for the steps on how to check if there are updates available for the Xbox app and your Windows 10 PC:

    Check for updates for apps and games from Windows Store

    How to get software and driver updates for Windows 10

    In addition, we also recommend that you follow the steps provided on this
    link
    on how to resolve issues regarding Xbox One achievements and challenges. The solutions given on that page can help in resolving the error message you’re receiving from your Xbox One console.

    If you encounter the same error message, we suggest removing and re-adding your profile. For your reference, see

    How to add or remove a Microsoft account on Xbox One
    .

    Keep us posted with the outcome. We'd be glad to further assist you.
     
    Catherine Cus., Apr 7, 2017
    #4
  5. WPAK Win User

    Game Streaming - "To continue, sign in on your console using this account"

    Hi there,

    in case you haven't tried it yet,

    please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console


    You might also try rebooting all Network devices when console is powered off.

    Let us know the results
  6. XBF Javier R Win User

    Game Streaming - "To continue, sign in on your console using this account"

    Hey there!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.

    Thank you and have a great day!
  7. Aspiring Alpha Win User

    Game Streaming - "To continue, sign in on your console using this account"

    Hi WPAK,

    I appreciate the quick help! After this didn't work I thought about seeing if I was even connected to the correct xbox. I was actually trying to connect to my brothers, which is on the same network. My xbox was the one that randomly stopped being able to
    connect to the xbox app. I read a couple threads about the issue and someone commented and said to change the name of the xbox in the settings. It will restart - let it. Then try opening the app and connecting to the new name. And it worked!
  8. Catherine Cus. Win User

    Game Streaming - "To continue, sign in on your console using this account"

    Hi,

    Thanks for providing us detailed information regarding the issue that you're facing. The Xbox account and the status of the Xbox Live server are important factors that we have to consider when troubleshooting issues with the Xbox app's game streaming feature.
    We also need to make sure that your device and the Xbox app are up-to-date.

    To check for service alerts, visit the
    Xbox Live Status
    page.

    Refer to the following links for the steps on how to check if there are updates available for the Xbox app and your Windows 10 PC:

    Check for updates for apps and games from Windows Store

    How to get software and driver updates for Windows 10

    In addition, we also recommend that you follow the steps provided on this
    link
    on how to resolve issues regarding Xbox One achievements and challenges. The solutions given on that page can help in resolving the error message you’re receiving from your Xbox One console.

    If you encounter the same error message, we suggest removing and re-adding your profile. For your reference, see

    How to add or remove a Microsoft account on Xbox One
    .

    Keep us posted with the outcome. We'd be glad to further assist you.
  9. The Dustier Pie Win User

    STREAMING ERROR: TO CONTINUE, SIGN IN ON YOUR CONSOLE USING THIS ACCOUNT

    Yeah when you add a passcode it requires you sign in with a controller because without it anyone using you network could access your xbox and account rendering the password useless.
Thema:

Game Streaming - "To continue, sign in on your console using this account"

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