Game uprade won't work

Discus and support Game uprade won't work in XBoX on Consoles to solve the problem; I purchased a so-called "premium upgrade" because a MS game I downloaded was displaying adds. But even though it shows on my account - the issue was... Discussion in 'XBoX on Consoles' started by tocopixel, Sep 24, 2019.

  1. tocopixel
    tocopixel Guest

    Game uprade won't work


    I purchased a so-called "premium upgrade" because a MS game I downloaded was displaying adds. But even though it shows on my account - the issue was not resolved. The adds still appeared.

    I applied several times through Xbox for a fix, installation help or a refund that was never answered - so three times I asked for a refund and I each time I only receive a reply that my refund was declined and that further attempts may cause my MS account
    to be terminated. Yikes..!! As I have an on-going subscription with "365" I don't understand this. Makes we wonder if they ever reply as I have spent hours trying to get it resolved.

    Can anyone from MS help me?

    :)
     
    tocopixel, Sep 24, 2019
    #1
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Game uprade won't work

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