Game won't install

Discus and support Game won't install in XBoX on Windows to solve the problem; When I try to install prey from either the Microsoft store or from the Xbox (beta) app it instantly completes but then reverts to saying install again.... Discussion in 'XBoX on Windows' started by OutboardBull124, Nov 9, 2019.

  1. Game won't install


    When I try to install prey from either the Microsoft store or from the Xbox (beta) app it instantly completes but then reverts to saying install again. I don't know if this problem had arisen from when I downloaded it sometime back and it wouldn't launch
    which led me to resetting the app or if the is just some unknown issue. When I had reset the app it worked but I ended up uninstalling it and now I'm stuck with this new issue and I have searched everywhere for a solution but it seems as if no one else is
    or has had this problem.

    :)
     
    OutboardBull124, Nov 9, 2019
    #1
  2. RockHydra2663 Win User

    Game Won't Install

    My game destiny is not installing I tried to restart the console but it still won't install I paid 30 dollars as part of a gold deal, so if I could get a response before the month ends that would be GREAT
  3. XBF Steven R Win User

    Game won't install?

    Hi
    VickiRichardson
    ,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for
    further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this
    thread showing that the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  4. VickiRichardson Win User

    Game won't install?

    Finally got it installing, had to put disc in other way around?
  5. XBF Steven R Win User

    Game won't install

    Hey there Aidan!

    Sorry for the confusion.

    If you had bought it on the Microsoft store through the Xbox, the I would see if the game comes up after following the steps outlined in

    Find your games and add-ons on Xbox One
    . If that does not help, there's also this little trick that I like to do that resolves a bunch of general problems that you may have concerning your console. When you get a chance to goSettings>Disc
    & Blu-ray>Blu-ray>Persistent storage and clear it 3 times. After doing that, go to
    Settings>Network>Network Settings> Advanced Settings> Alternate MAC address
    and clear that alternate MAC. The console will say it needs to restart to apply the change, so let it do that and then try to find the game in the store or in the Ready to install section of my games
    and apps.

    Hope this information was helpful!

    Let us know how that turns out!

    Thanks!
  6. Toad 004 Win User

    Game Won't Install

    So the 360 recognizes it just fine, but games won't install? Have you tried formatting it on the 360 itself? Also, do game saves work from the drive? Will music or video content play on the 360 from the drive?
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Game won't install

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