Game wont start

Discus and support Game wont start in XBoX Games and Apps to solve the problem; When i boot the game it goes through the EA and Respawn title screens. Then it will show the copyright info and after that my console will just sit at... Discussion in 'XBoX Games and Apps' started by wetanwild99, Mar 14, 2014.

  1. wetanwild99
    wetanwild99 Guest

    Game wont start


    When i boot the game it goes through the EA and Respawn title screens. Then it will show the copyright info and after that my console will just sit at a black screen. Ive tried rebooting the console and I've tried re installing the game but i haven't been
    able to even get to the menus. I have a digital copy of the game so i know its not an issue with a disc or anything. Has anyone else had this issue and if so were you able to fix it?

    :)
     
    wetanwild99, Mar 14, 2014
    #1
  2. onyxishere
    onyxishere Guest
    Games wont start

    Sorry to hear it. Do you have an external drive?

    If all else fails you could try restoring the console to Factory Settings from the Settings menu to see if that will help. You would have to redownload all games after that though. If you were to get an external hard drive to store your games (USB 3.0
    compatible and any size from 256GB to 16TB) you may avoid having to redownload everything afterwards.
     
    onyxishere, Mar 14, 2014
    #2
  3. lI Craig Il
    lI Craig Il Guest
    Games wont start

    I tried it didn't work, same thing happens I click on the game and it quickly dashboards.
     
    lI Craig Il, Mar 14, 2014
    #3
  4. Game wont start

    I am having the same problem. Got the free download code with the bundle and it keeps freezing on the respawn entertainment screen. I have had nothing but problems since I got the xbox one a few days ago. Sucks.
     
    Cool Beans Honz, Mar 14, 2014
    #4
  5. onyxishere Win User

    Games wont start

    Can you try holding the power button on the console for 10 seconds until it shuts down then unplug everything for 5 minutes to see if that helps.
  6. HBK Apex Win User

    Game wont start

    If you still have the same problem please contact us
  7. Kelemvor79 Win User

    Game wont start

    First make a power cycle: http://xbx.lv/19Pxh2o
    Keep in mind that the codes you have exchanged are left with the license under your account so you can re-establish factory values as many times as you want since you will keep the game in your account, the only thing that can happen is that you lose your
    progress in the game
  8. M3tal Daz3 Win User

    games wont start

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account. Worked for me last time this happened!
  9. XBF Leo G Win User

    Game wont start

    Hello DevanCastro,

    Thanks for posting on the Xbox forums. We understand that your console is not reading one of your discs. Are you using an Xbox One or Xbox 360? If you are using an Xbox One, we have a support article that provides

    troubleshooting for problems playing a disc
    . Be sure to let us know the results
    DevanCastro!
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