game wont update

Discus and support game wont update in XBoX Games and Apps to solve the problem; My games on Xbox struggle to update. My friends update their games and their games take a maximum of 1 hour to update. But for me, it takes a lot... Discussion in 'XBoX Games and Apps' started by Kid vCaptain, Oct 13, 2019.

  1. Kid vCaptain
    Kid vCaptain Guest

    game wont update


    My games on Xbox struggle to update. My friends update their games and their games take a maximum of 1 hour to update. But for me, it takes a lot longer to update, sometimes taking up to a day. I'm currently updating NBA2K20 right now and it has been 5 hours
    and its at 47%. I am honestly frustrated at this stuff constantly happening to me and I just want to know what I am doing wrong to make updates last this long.

    :)
     
    Kid vCaptain, Oct 13, 2019
    #1
  2. T3chnlgydude Win User

    game wont update

    Hi Kid vCaptain

    A few questions:

    Do you use ADSL/Fibre/LTE/3G?

    Is your console connected via WiFi/LAN Cable?

    Do you and your friend have the same internet package?

    Do you live in the same area as your friend?

    If you are on cellular data, perhaps your friend has better signal/connectivity?
  3. Crizy123164 Win User

    Games wont update?

    I have the same issue right now, and I use Optus. But I don't think it is their fault. My internet speed is fine on other games.
    Ohh and I forgot to say yes you can still play games online - I tested it whilst on the phone with them. The issues is updating and installing that's when your bandwidth usage gets strangled to almost nothing.
  4. ItsNightmre Win User

    Games wont update?

    I have the same issue right now, and I use Optus. But I don't think it is their fault. My internet speed is fine on other games.
  5. LegoNinja187 Win User

    game wont update

    Have you compared your download speeds to your friends?

    Also do you have anything else on the same network as your Xbox using internet at the same time as the update is taking place?

    Are you doing anything else on your Xbox while the game updates?

    All these things can contribute to game updates taking longer.
  6. Crizy123164 Win User

    Games wont update?

    I have the same issue right now, and I use Optus. But I don't think it is their fault. My internet speed is fine on other games.
    Hey so I actually spent all of yesterday talking to Xbox chat/ phone calls by about 1pm the person asked if who my ISP was (I'm optus and having same updating/installing issues)

    She then replied that actually there is a HUGE influx of people all Optus users who are having the EXACT SAME issue.

    It IS a problem with Optus that's screwing everybody over - and they have put a ticket in with Optus to try and get them to fix their ****!
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