Gamepass 6 months half price offer missing

Discus and support Gamepass 6 months half price offer missing in XBoX Sales and Promo to solve the problem; [img] I was directed by a microsoft support manager to post he Since early November I have had an offer showing on my Xbox dashboard and on the... Discussion in 'XBoX Sales and Promo' started by Fishinawig, Jan 17, 2019.

  1. Fishinawig
    Fishinawig Guest

    Gamepass 6 months half price offer missing



    Gamepass 6 months half price offer missing [​IMG]


    I was directed by a microsoft support manager to post he

    Since early November I have had an offer showing on my Xbox dashboard and on the Microsoft account subscriptions website to get 6 months of gamepass for half price. The offer was advertised as lasting until January
    3rd 2019.

    I went to redeem that offer today (the 1st) however it is no longer listed. Instead the offer now showing is 1 month for $1.

    I believe this promotion has replaced the previous one, but since the expiry period of the original offer is not yet reached I want to get the original offer.

    I have attached a screenshot from Microsoft account page that I took mid December of the offer showing.

    I would like to be able to redeem the original offer as I am still within the advertised offer period

    Thank you

    :)
     
    Fishinawig, Jan 17, 2019
    #1
  2. Crumb Snatcherz Win User

    Gamepass 6 months half price offer missing

    If I am not mistaken I believe you may need a current subscription to access the deal.

    You may also have to disable the auto-Renewal feature!

    I hope this helps!
  3. FreeAndSay Win User

    Gamepass 6 months half price offer missing

    Hi there,

    This promotion was for some accounts only and not everyone, there's no way to get this promotion if it's not showing on your profile.

    Thank you!
  4. XBF George L Win User

    Gamepass 6 months half price offer missing

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you were trying to get a promotion but missed the window of its availability. Any promotion can be changed or removed at any time, the only way to make sure you get it is
    to complete the transaction when the promotion is on your screen at the time. Several promotions can have restrictions such as being a first time purchaser of the subscription. The terms vary per promotion. Once a promotion is missed and has changed, there
    is no way to get the previous promotion. Hope this helps!
  5. Fishinawig Win User

    Gamepass 6 months half price offer missing

    If I am not mistaken I believe you may need a current subscription to access the deal.

    You may also have to disable the auto-Renewal feature!

    I hope this helps!
    Thanks for the reaponse, i didnt have a current subscription during the offer period but ill try doing the $1 for 1 month and see if it shows then

    edit. Didnt help
  6. XBF Leslie D Win User

    Game Pass 6 months half price offer

    Hey there,

    We will be locking this thread due to it being revived by a new post. If the issue is ongoing, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy gaming!
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