Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already?

Discus and support Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already? in XBoX Accessibility to solve the problem; I have game pass ultimate until 02/08/2020 but when I go to GP PC it only gives me the option to subscribe/pay when it is my understanding that this... Discussion in 'XBoX Accessibility' started by iainmclaren1, Apr 28, 2020.

  1. iainmclaren1
    iainmclaren1 Guest

    Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already?


    I have game pass ultimate until 02/08/2020 but when I go to GP PC it only gives me the option to subscribe/pay when it is my understanding that this should be included already in my Ultimate. Any suggestions please?

    :)
     
    iainmclaren1, Apr 28, 2020
    #1
  2. SpiralOut46and2 Win User

    Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already?

    This does sound like an error. If your GPU is currently active, then it should be fine. Are you maybe on a limited trial of GPU? Is it maybe asking if you want to purchase it to extend it beyond when a limited time or trial might expire?
  3. Panno92 Win User

    consulta[Translation-Inquiry]

    Translation:

    I have Xbox Live Gold payment for 12 months, how can I go to ultimate?

    -------------

    Answer:

    Hi, you can upgrade to Gamepass Ultimate if you have other subscription simply by purchasing one (or more) month of Gamepass Ultimate.

    If this is the first time that you try GP Ultimate your active subscription will be added to the purchased months of GP Ultimate (ie. if you have 12 months of gold and you buy 1 months of GP Ultimate you will have
    13 months of GP Ultimate)

    if this is not the first time that you upgrade to Ultimate your active subscription will be combined with a fixed ratio (ie. if you have 12 months of gold and you buy 1 months of GP Ultimate you will have
    5 months of GP Ultimate, since 12 months of gold correspond to 4 of GP Ultimate)

    More information about GP Ultimate upgrade here: https://www.xbox.com/es-es/xbox-game-pass?source=lp
  4. Greg DeBana Win User

    Udostępnianie game pass[Translation-Game pass sharing]

    Dzięki, w takim razie kupię gamepass pc, bo ultimate już mam :)

    Miłego wieczoru

    [Translation-Thanks, then I buy gamepass pc, because the ultimate Already have :)


    Have a nice evening]
  5. Panno92 Win User

    can i get some help?

    Hi, if you are speaking about the 1$/€ gamepass ultimate for 3 months the promotion is valid for all the users only for their first subscription to gamepass ultimate, therefore if you never had a GP ultimate subscription it should be valid for you till january
    6th also if you have other active gamepass or gold subscription (they will be converted and merged to ultimate, more info here). Have you tried opening the promotion with
    your account? It should show you the final conversion and how much will you pay

    If you have already been a GP ultimate subscriber in the past the promotion is not valid for you
  6. Buachaill Dona Win User

    My games and apps

    Hi there,

    I just want to clarify something. You didn't upgrade to GamePass Ultimate for the special offer did you? Because doing so converts your remaining XBLG and or GP into Ultimate at the same amount of time. And once that's done if you cancel Ultimate you won't
    have any Ultimate / Gold or GP left.
Thema:

Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already?

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