Gamertag issue

Discus and support Gamertag issue in XBoX on Consoles to solve the problem; Okay im not sure where to start this but heres what happened.. my friend sent me a link to change your gamertag to the latest (upcoming in 2020) i was... Discussion in 'XBoX on Consoles' started by Echo XL, Oct 23, 2019.

  1. Echo XL
    Echo XL Guest

    Gamertag issue


    Okay im not sure where to start this but heres what happened..

    my friend sent me a link to change your gamertag to the latest (upcoming in 2020) i was trying it to see what it looks like (on spare account) i then realised it has changed my actual gamertag on my main rather than the spare. I spoke to an support agent
    who said theyd enail me with a solution which doesnt involve spending $9.00 to change it nor can they reverse it.. it was an accident..

    my gamertag is “Miserable XI”

    the changed one is mandarin.. with some numbers..

    :)
     
    Echo XL, Oct 23, 2019
    #1
  2. onyxishere Win User

    Gamertag issue

    People are taking tag names all the time so it's entirely possible that those were taken before you selected the option to use it.

    However, a more likely answer is that although the message says that those names are available for Xbox Live they have been used elsewhere within the Microsoft family. Once a tag has been used in one service it cannot be used in another.
  3. Innerspace HQ Win User

    Gamertag issue

    That's actually a great workaround, particularly given you can delete the old e-mail once it becomes the alias.

    Thanks very much for your help!
  4. Innerspace HQ Win User

    Gamertag issue

    Thanks! I think I can probably still do that, I'd just like to remove the old name, it's about 20 years old and the E-Mail reflects the maturity of a 12 year old. I'll give that a bash as a work around.

    If anybody else knows a better way I'd be glad to hear it but I'll try that for now. Thank you! :)
  5. WPAK Win User

    Gamertag Issue

    Hi there,

    I'm afraid it's not possible to just delete a gamertag, it needs to be moved to a different email address.

    To switch an account to a different email address please see the steps on this link:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account-on-xbox-360


    But since there already is a gamertag present, you will also need to check this link:

    support.xbox.com/.../error-code-80154013


    It has all the steps on how to move accounts around when there already is an xbox live account present.

    Be aware that some steps have requirements like the need to be on a console without being redownloaded for at least 30 days etc.

    Let us know the results
  6. ngocphi Win User

    Gamertag issue

    And FYI you can also use Skype on xbox if you have kinect
Thema:

Gamertag issue

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